About The Role

CCTV Control Room Operator
A fantastic opportunity has arisen within Bidvest Noonan for a CCTV Control Room Operator, who will work at our prestigious client site.
You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
Duties as a CCTV Control Room Operator

• Assist with investigating site incidents and compile concise detailed reports
• Analyse situations, make quick decisions and escalate to appropriate department
• Managing workload effectively
• Maintaining, updating and retrieving data held on the client’s systems
• Upholding high attention to detail, adhering to strict standard operating procedures, maintaining professional client services
• Assisting the Management team on administration tasks
• Communicating effectively within your team to problem solve.
• Responsible for actively monitoring the health safety and welfare of all users across the client portfolio.
• Ensuring you are fully knowledgeable with procedures
• Protect all information contained within the Security Control room environment
• Following and implementing daily tasks from management

Job role requirements as a CCTV Control Room Operator

• Excellent communication skills, both written/ verbal and interpersonal skills required.
• Competent level of IT skills essential and Comfortable using computer software packages.
• Ability to take initiative to proactively resolve issues or problems.
• Ability to be clear, accurate and concise.
• Fluent English essential.
• PSA Licence - Security Guarding
• Previous experience in the security industry is required minimum 6 month in similar environment
• Be customer focused
• Be able to work alone or as part of a team

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.