This position is for a Community Employment Scheme, based in Tuam County Galway.
To qualify for a CE Scheme you must be aged between 21-55 and be unemployed for 12 months AND you must also be getting any combination of the following payments for at least 12 months:

• Jobseeker's Benefit (JB)
• Jobseeker's Allowance (JA)
• Jobseeker's Transitional payment (JST)
• One-Parent Family Payment (OFP)
• Deserted Wife’s Benefit
• Widow's, Widower's or Surviving Civil Partner's Contributory Pension
• Widow's, Widower's or Surviving Civil Partner's Non-Contributory Pension, or
• Farm Assist

You may also be eligible if you are a Qualified Adult on Jobseeker’s Allowance or if you are aged 18 years and over and you are:

• Getting Disability Allowance, Blind Pensionor Invalidity Pension, or
• Getting Illness Benefitfor at least 6 months, or
• A member of the Traveller community, unemployed and getting Jobseeker's Benefit or Jobseeker's Allowance for any length of time or One-Parent Family Payment for at least 1 year, or
• A person with refugee statusand getting any DSP payment for any length of time, or
• Referred following an appropriate assessment according to the National Drugs Rehabilitation Framework protocols, an ex-offender who has been referred by the Probation Service or other designated service, or an ex-offender not referred by a designated service who has been getting JA or JB for 12 months, or
• Living on one of the offshore islands and currently getting a CE-qualifying payment for 6 months or more

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.
The position is for an Information Provider based in Citizens Information Centre, Tuam.
Responsible to:
The Development Manager on a day-to-day basis.
Purpose of the job
To provide information, advice and advocacy services to the public and assist the team in the work ofthe information service.
Main tasks and responsibilities

• Provide information, advice and advocacy services to the public.

• Deliver outreach services in the CIS area.

• Complete follow-up work arising from information sessions with clients.

• Identify and refer advocacy to the IO within the service.

• Eventually, undertake short- and longer-term advocacy (if agreed with the Development Manager).

• Input information into CIS data collection systems.

• Record Social Policy.

• Undertake relevant training (minimum compulsory and continuous development training).

• Operate the query management system.

• Represent the CIS at conferences, etc., as decided by the Development Manager.

• Participate in quality reviews.

• Attend regular team meetings.

• Support staff in the interview rooms.

• Support volunteer staff.

• Support reception staff.

• Support placement/work experience workers if asked to do so by Development Manager.

• Perform duties as assigned by the Development Manager.

Desirable skills
· An understanding of the issues around the provision of, and access to information, advice and advocacy services.
· Understanding of how the social welfare, health and income tax systems operate in general.
· Excellent organisational, administrative and IT skills.
· Strong communication skills, both orally and in writing
· Previous experience in the information or voluntary sector would be well received.
· Ability to interpret and implement organisational policy.
· Ability to work on own initiatives and as a member of a team, working effectively within the support and supervision structures operated by the CIS.
· Ability to conduct research across a wide variety of information sources.
Other requirements: Garda vetting is required for this position.
Job Type: Part-time
Pay: From €259.50 per week
Schedule:

• Monday to Friday

Application question(s):

• Have you been Resident in Ireland and Unemployed for 12 months (9 months if Ukrainian)?

Licence/Certification:

• Social Welfare Payment (see Job Description) (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Application deadline: 29/09/2024
Reference ID: 2352897