Ireland Job Openings

Local Government Jobs Ireland

Clerical Officer

Wicklow

FULL TIME & CONTRACT

September 19, 2024

Administrative
Clerical Officer
€29,311 - €46,445 (includes LSI)

Advertised Date: 17 Sep 2024

Annual Salary
Wicklow
Permanent and Temporary

Closing Date: 17 Oct 2024, 12:00 PM

Job Summary

Qualification

Character:

Candidates shall be of good character.

Health

Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Education, Experience, etc.

On the latest date for receipt of completed application forms, candidates shall have:-

At least Grade D (or a pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme or a Pass Leaving Certificate Applied or a Level 2 N.C.V.A. Certificate

Have passed an examination of at least equivalent standard.

Have had at least two years previous service in an office of Clerical Officer, Clerk/Typist (Clerical Duties), Clerk/Typist (Typing and Clerical Duties) or Clerk/Typist, under a Local Authority or Health Board in the State.

Have satisfactory relevant experience which encompasses demonstrable equivalent skills.

In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications in order to meet the requirements above.

Desirable Skills

Excellent Customer Service skills and experience in operating within a busy administration environment

Excellent organisational, communication and interpersonal skills.

Have an excellent knowledge of Microsoft Office, in particular Microsoft Word and Excel.

Have excellent administration skills and telephone manner.

Competencies for the post

Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these.
Please provide an example, giving consideration to the role and essential requirements outlined in the Candidate Information Booklet. Responses should not exceed 600 words. Please aim to provide your best evidence in this section, as the below information may be used for shortlisting and/or interview purposes.
Key Competencies for the post are set out as follows:

• Organisational & Communication Skills
• Customer Service & Teamwork
• IS/IT Skills
• Relevant Knowledge & Experience

COMPETENCY

BEHAVIOURS

Organisational & Communication Skills

Demonstrates good organisational skills
Manages time and work effectively
Understands and follows procedures and processes
Prioritises workloads and generates effective solutions
Demonstrates skills in office administration including filing, photocopying, drafting and producing letters / reports
Ability to maintain a focus in dealing with customers in an efficient, respectful and effective manner
Ability to work with other groups to gain co-operation
Remains composed and professional when dealing with challenging issues

Customer Service & Teamwork

Demonstrates positive customer service attitude
Is respectful, courteous and professional when dealing with customers and colleagues
Delivers a high standard of service
Represents the organisation positively and professionally when dealing with members of the public and other stakeholders
Is capable of dealing with difficult customers in an effective manner
Develops and maintains good working relationships with others, sharing information and knowledge as appropriate
Understands own role in the team, making every effort to play his/her part
Effective verbal and written communication skills

IS/IT Skills

Has a good practical application of IS Skills
Can use various IS Packages/Systems (Microsoft Office, spreadsheets, etc.) and is proficient in the use of new technologies
Demonstrates good data analytic skills

Relevant Knowledge & Experience

Knowledge and understanding of the Local Authority and the services it provides
Knowledge and awareness of key topical and priority issues

Contact Details

Human Resources Department
Wicklow County Council
Wicklow Town
Co. Wicklow
A67 FW96
040420159
recruitment@wicklowcoco.ie

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