Ireland Job Openings
Howdens Joinery Co
Customer Service and Sales Administrator
Cork
FULL TIME
September 5, 2024
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in the Sunday Times for recognition of excellence in the workplace.
Howdens Joinery, a trade only business with over 800 depots in the UK, has built a reputation that builders can trust through offering best local price and providing product from local stock. Despite its scale, Howdens remains a local business with traditional values. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. We are seeking talented people to help us continue to grow our business as we expand into Ireland.
Summary of the Role
Our Customer Service and Sales Executives establish excellent relationships with new and existing customers, using their telephone sales techniques to generate business and encourage new leads. They also provide support to the depots Sales Representatives where appropriate.
The Role
- The basis of this role is to effectively communicate the products and services offered by Howdens and generate sales leads and enhance sales potential on incoming and outgoing telephone calls.
- Develop long term collaborative relationships with customers from the building trade.
- Proactively gain new accounts, repeat business and generate qualified leads for the team through outgoing sales calls.
- Provide potential and existing customers with the highest level of customer service.
- You will be required to provide the Sales Representatives with qualified leads and appointments.
- Outstanding telephone skills
- Excellent customer service skills
- Ability to achieve and exceed sales targets
- Planning and organising skills
- Ability to prioritise own workload
- A desire for continuous personal and professional development
- Competitive salary
- Monthly depot performance bonus
- Matched contribution pension scheme
- Team incentives and outings
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Share awards and prize draws
Work Location: In person
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