Job description
Join Our Festive Team:
Experienced Wait Staff Wanted!
Are you an experienced and enthusiastic waiter/waitress?
Heyday is on the lookout for skilled and dedicated wait staff to join our dynamic team. If you have a passion for providing exceptional service, thrive in fast-paced environments, and love creating memorable experiences for clients, we want to hear from you!
About Heyday Recruitment Agency:
Heyday is a leading provider of hospitality staffing solutions. Our mission is to deliver exceptional service by matching skilled professionals with the right opportunities. We are currently seeking experienced wait staff to join an Restaurant in Kinsale, Co. Cork
Job Description:
As an Experienced Wait Staff member at Heyday, you will play a crucial role in enhancing the dining experience of our client's guests. You will work in various upscale restaurants, hotels, banquets, and catering events, showcasing your hospitality and customer service skills.
As a member of our catering team, you will be an essential part of creating magical moments for our client's special events this new year of 2024. Your responsibilities will include:

• Providing Exceptional Service: Delivering top-notch service to guests, ensuring their needs are met promptly and courteously.
• Team Collaboration: Working seamlessly with our catering team, chefs, and other staff members to guarantee a smooth and enjoyable event experience.
• Attention to Detail: Setting up and maintaining event spaces, ensuring they are impeccably presented, and adhering to our high standards of cleanliness.
• Guest Interaction: Engaging with guests professionally, answering inquiries, and accommodating special requests to enhance their overall dining experience.

Requirements

• Table Setting: Prepare tables for dining, including setting up utensils, napkins, and glassware in an aesthetically pleasing manner.
• Food and Beverage Knowledge: Have a strong understanding of the menu items, including ingredients and preparation methods, to answer guest questions and make recommendations.
• Order Accuracy: Ensure orders are accurately relayed to the kitchen and verify that the correct dishes are served to guests.
• Timing: Maintain a keen sense of timing to deliver courses at the appropriate pace, ensuring an enjoyable dining experience.
• Cleanliness: Keep work areas and dining areas clean and tidy at all times, including clearing tables efficiently between courses.
• Problem Solving: Address any guest concerns or complaints professionally and promptly, seeking assistance from management when necessary.
• Payment Handling: Handle guest payments accurately and efficiently, including processing credit card transactions and dandling cash payments.

Qualifications:

• Previous Experience: Minimum of 1-2 years of experience as a waiter/waitress in a fine dining restaurant or a similar upscale hospitality setting.
• Customer-Focused: A strong commitment to delivering exceptional customer service and ensuring guest satisfaction.
• Punctuality: Reliable and punctual, consistently arriving for shifts on time.
• Professional Appearance: Maintain a neat and professional appearance, adhering to the company's dress code standards.

Benefits:

• Opportunities for career advancement
• Supportive and friendly work environment
• Competitive hourly rates and gratuities
• Training and development opportunities to enhance your skills.
• The opportunity to be part of a reputable catering company known for delivering outstanding service.

If you have a passion for hospitality, a warm and friendly personality, and the skills to deliver exceptional service, we want you to be part of our catering team. Please submit your resume and a cover letter detailing your relevant experience and availability.
Heyday is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: €13.00-€14.00 per hour
Expected hours: No less than 30 per week
Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• hospitality: 1 year (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Expected start date: 25/09/2024