Job Description –Duty Manager
Full time position required, 39 hours p/w
Location - LW Group
Roster monthly rotation - Monday to Friday, Tuesday to Saturday, Sunday to Thursday
Leisure World have an exciting opportunity for an experienced Duty Manager to join our team.
We are looking for someone who is passionate, focused and driven to provide excellence in customer service, motivate and assist in the development of the sales team and help run an efficient and effective store.
Key Responsibilities

• Assist in the management of day to day operations of the facility, ensure the facility operates efficiently and effectively at all times.
• Champion superior customer service; ensuring that the entire team deliver exceptional customer service.
• Foster an environment of success, teamwork and collaboration.
• Assist the Senior Duty Manager with all facility operations and administration to ensure we follow through on our commitments to the customer.
• Monitor on an ongoing basis staff attendance, timekeeping, productivity and presentation.
• Liaise with the team, ensuring that the facility is presented in the most appealing and clear manner at all times.

Ideal Candidate

• Experience in leisure or retail an advantage.
• A proven track record of leading and motivating a team.
• A passion for delivering customer experience above and beyond customers’ expectations.
• Excellent communication and interpersonal skills.
• Enthusiastic & self-motivated.
• Dedicated and Hardworking.

Job Types: Full-time, Permanent
Benefits:

• Family Membership for you and your family – Max numbers apply
• Reduced golf fees at Mahon Golf Course
• 50% Discount on Kids Swimming Lessons for the child allocated to your family membership (when applicable)
• 50% Discount on Kids camps (when applicable)
• Pitch Bookings are Free off Peak / Free Peak if not in use by Customer
• Career promotions – opportunities to be promoted within the company
• Development courses to aid career progression
• Save money with our cycle to work scheme applicable after 1-year full employment.
• Plan for your future with access to the companies PRSA Pension scheme
• Health & Wellness Policy
• Free Parking with the exception of St Peters
• Employee ‘Thank you’ lunches
• Employee Social events
• Additional bonus day (Good Friday)

Application & Selection Process
The selection process may include short-listing of candidates and will be based on the requirements of the position. It is important that you provide a detailed and accurate account of where you believe your skills and experience meet the requirements for the position.
This should be contained in a cover letter accompanying your CV
Further Information
ISSUED BY THE HR DEPARTMENT AT LW MANAGEMENT
Applicants must have the legal right to live and work in Ireland.
We are an equal opportunities employer.
Job Types: Full-time, Permanent
Pay: €17.90 per hour
Expected hours: 39 per week
Benefits:

• Bike to work scheme
• Employee discount
• Gym membership
• On-site gym
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Management: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Reference ID: Duty Manager September 2024