Vacancy
Recruitment: Full time position, immediate start required.
XBP Europe is an innovative, forward-thinking provider of bills and payment process solutions.
Leveraging an EMEA-wide footprint and proprietary technology and services, we are backed by decades of industry-relevant experience.
Bills and payment processes are increasingly omni-channel and paperless. That’s where XBP Europe comes in. Our offerings enable seamless workflows and frictionless transactions. XBP Europe combines physical documents, digital data, and instant messaging to help organisations work smarter. As part of that, we help to gather, process, and refine valuable data for use in decision-making.
Our digital transformation solutions enhance efficiency, cash flow, and end-user experience. We serve a growing client list throughout Europe. See why organisations of all sizes choose XBP Europe as a digital transformation partner, visit our website at www.xbpeurope.com
Title: Processing Clerk
Location: Dublin 12, Ireland
Job Type: Full time, Regular
Shift: 8:00am to 4:00pm/9:00 am to 5:00pm
Job Purpose:
To work closely within a team performing process driven tasks enabling the successful delivery of international payments.

• Roles available vary depending on previous administrative experience.

Quality and SLA Management

• Perform required tasks in a timely manner, achieving all daily/weekly/monthly productivity targets.
• Perform required tasks in an accurate manner, as per the defined processes, achieving all daily/weekly/monthly quality targets.
• Be an advocate of the brands you work on, and develop good product knowledge.
• Develop good customer and team relationships.
• Provide responses to customer queries and complaints, as required.

General

• Work in accordance with any and all health and safety requirements
• Work in accordance with all data security and confidentiality requirements
• Any other reasonable activity, as requested by a member of line management. The employee is required to undertake any task for which they have been trained, have suitable qualifications and or experience as deemed by a member of management.

Required Skills:

• Administration
• Customer service
• Accounting

Benefits:

• Global performance bonus scheme
• Reward recognition scheme
• Service Recognition scheme
• Wellbeing benefits

Work Remotely

• No

Disclaimer
XBP Europe prioritizes individual privacy and is devoted to safeguarding personal data. Our recruitment policy focuses on selecting the most qualified candidates based on merit and skills aligned with position requirements. Candidate information is handled in strict compliance with GDPR policies and relevant data protection laws. Read our GDPR policy here.
XBP Europe is committed to creating a diverse environment. Qualified applicants will be considered for employment without regard to their characteristics or preferences. We provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time. We oppose and avoid all forms of unlawful discrimination including those known as protected characteristics.
XBP Europe recruiters or representatives will only contact you by email ending with xbpeurope.com or exelatech.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
Job Type: Full-time
Work Location: In person