Retail Technical Product Underwriter

Allianz plc As a trusted insurance partner to over 700,00 customer across Ireland, Allianz plc In Ireland, Allianz plc has built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years. Our team of over 700 employees work with great care and diligence to support our customers, and deliver fantastic customer experiences.

Role Information You will be working within Allianz Portfolio Underwriting, Technical Product Team, reporting to the Technical Product Manager - Retail Portfolio and Fleet. This role is a hybrid role and can be fulfilled mainly remotely, with attendance in the office Allianz House, Elmpark, Merrion Road, Dublin 4 agreed in advance on an occasional basis.

Job Purpose/Role The purpose of the role is to assist in the development, communication, and maintenance of underwriting policy and procedures and monitoring adherence to relevant Group and Regulatory Rules. This is a unique opportunity to pursue a career in a technical underwriting role. This role will support Home, Motor and Fleet portfolios.

Key Responsibilities

• Develop, communicate and maintain underwriting policy and procedures.
• Design and maintenance Home and Motor insurance products
• Understand and ensure adherence to regulatory requirements such as the Consumer Protection and Data Protection codes.
• Conduct scheduled reviews and refreshes of policy documentation, including proposal forms, statements of fact, schedules, underwriting guides, and policy summaries.
• Design and conduct training for stakeholders following major policy refreshes to ensure that all changes are clearly understood.
• Serve as an escalation point for technical referrals from EUT, RUT and Claims.
• Monitor adherence to underwriting procedures and manage breaches where they arise.
• Adjudicate on complaints, including FSO complaints. Ensure that complaints are recorded and addressed in line with agreed procedures
• Proactively engage and ensure open and ongoing communications with all stakeholders.
• Be proactive in identifying ways to improve products, processes and procedures to help make us more efficient and effective in what we do.

Key Requirements, Skills and Experience

Essential Qualifications/Experience:

• CIP, ACII or FCII qualified
• A minimum of 5- years experience in the insurance industry dealing with Home, Motor and Fleet Home lines of business
• Excellent communication and negotiation skills
• Commitment to continuous improvement of quality and efficiency
• Ability to work on own initiative

Desirable Experience/Qualifications:

• A relevant third level or professional qualification
• Experience of Fleet / Retail Motor / Home Insurance
• Experience of having served as an escalation point in respect of technical queries
• Experience in communication to, and leadership of, people or teams
• Experience in dealing with customers and formulating high quality written responses
• Experience of having been part of a project team in implementing business initiatives

Regulatory Notice This role is subject to Minimum Competency Code ("MCC") as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-8) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. See Link: Individual Accountability Framework | Central Bank of Ireland. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required.

Allianz plc. is regulated by the Central Bank of Ireland.

54908 | Product Management | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Job ID 54908