Technical Support Scientist

About Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 6,000 people across ten sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946.

Abbott Ireland Diagnostic Division Sligo
Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics.
Abbott’s diagnostic products offer customers automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements.

Purpose of the job:
The Technical Support Scientist proactively contributes to design control our process/product improvement activities and investigations. They will perform or support test/process method modifications, recognize adverse trends/emerging issues and propose/implement solutions. This role requires specialized knowledge of product or process design, standardization, performance anchors and modes of control.

Major Duties and Responsibilities

• Project Management: Manage product and process improvements independently using established principles and procedures.
• Product and Process Improvements: Monitor performance of multiple manufacturing processes and products differing in nature but with recurring themes to recognize adverse trends and instigate improvement programs as required. Proactively contribute to design control, process, and product improvement activities, and investigations. May perform or support test and process method modifications. Recognize adverse trends and emerging issues. Propose and implement solutions to internal and external issues.
• Design Control and Risk Management: By standard practices (OP’s) independently develops and maintains risk management files and organizes data for risk management evaluation and decisions.
• Complaint and Internal Investigations: Manage investigations, identify root cause and drive to resolution with minimal supervision. Provide audit inputs and support as required.
• Technical Support: Develop and design experiments. Analyze data and recommend next steps.
• Sharing Knowledge: Present technical information to management and may present externally to customers and TPMs. Share knowledge and expertise with others in the work group. Mentor or teach others to facilitate timely resolution of product and process technical issues.
• Strategic and Results Orientation: Demonstrate fiscal responsibility through support of product availability and improvement.
• EHS (Environmental Health & Safety): Complete all activities in a safe manner ensuring that any potential safety issues and areas for improvement are highlighted to the Manager. Ensure environmental procedures (e.g., recycling, waste minimization) are adhered to and improvements made where possible.

Education & Competencies:

• Third level qualification in a relevant discipline
• 2-4 years of related work experience. Advanced degrees may offset the required years of experience.
• Problem Solving: Capable of resolving different & recurring problems. Thinking is innovative but guided by standard practice/precedent.
• Leadership: Provides scientific and technical leadership and direction to project teams to meet established timelines and departmental goals and objectives.
• Interpersonal skills: Ability to interact effectively with Abbott personnel at other sites within the Division

Connect with us at www.abbott.com or https://www.ie.abbott/, on Linked In at www.linkedin.com/company/abbott-/, on Facebook at www.facebook.com/Abbott and on Twitter @Abbott News.