Ireland Job Openings
Go Irish Tours
Travel and Tours Admin/Reservation Assistant (Mullingar)
An Muileann gCearr
FULL TIME
September 2, 2024
Go Irish Tours is an Irish-founded and Irish-run travel company specializing in package trips to Ireland, as well as limited trips to Scotland, the UK and now expanding to more European Countries.
We’re one of the most popular and highest-rated travel sites in Ireland, and it’s not hard to understand why. Our excellent range of package trips to Ireland coupled with a native staff with insider knowledge and many years of experience make us the best company to book your Irish vacation with.
In this role, you will be responsible for driving sales and revenue growth through making memorable Travel Itineraries for our customers.
Key Responsibilities:
Administrative Support
- Coordinate and manage bookings for travel and tours, including flights, accommodations, and activities.
- Handle inquiries from clients and provide information on travel packages, itineraries, and services.
- Prepare and process travel documentation such as itineraries, tickets, and confirmation vouchers.
- Maintain accurate records of bookings, payments, and client interactions.
- Assist clients with pre-trip planning and provide support during their travel experience.
- Address and resolve any issues or concerns that may arise before, during, or after travel.
- Provide excellent customer service and ensure client satisfaction.
- Liaise with travel suppliers, such as hotels, airlines, and tour operators, to ensure accurate and timely service delivery.
- Negotiate and manage relationships with suppliers to secure the best rates and services for clients.
- Maintain and update travel and tour databases and systems.
- Generate and review reports related to bookings, sales, and customer feedback.
- Assist in the development and implementation of travel policies and procedures.
- Provide support to the sales team by generating leads and assisting with client follow-ups as needed.
- Contribute to marketing efforts by preparing promotional materials and participating in travel fairs or events.
● Previous sales experience, preferably in the relevant industry
● Strong communication Skills (Inbound, Outbound Calls and Email experience preferred)
● Ability to work independently and as part of a team
● Proven track record of meeting or exceeding sales targets
● Excellent organizational and time-management skills
● Proficiency in Microsoft Office and CRM software
Why should you join us?
● We know how to value your skills. (We offer a competitive base pay + commission based on your experience.)
● Career Growth Opportunities - (We are currently expanding our market so we need more staff, hence leadership roles will open soon!)
● Relaxed working environment - (We are serious in doing business but we do it with so much fun)
● Personal and Professional Growth - (We conduct monthly group training that will improve even your personal life. Here in our company, we look after to one another’s growth)
● Work from home opportunity - We offer hybrid ways of working here allowing you to work at the comfort of your homes at certain times of the week!
What now?
If you are someone who is a go getter and wants to build a real career opportunity then hit apply and join us now! Please fill out the form below and our recruitment team will reach out to you within 72 hours.
https://docs.google.com/forms/d/e/1FAIp QLSe0Dg B0ru CECedvgb Xc85Aj EHCUWh Og NIwirl Mtoa4yml CJi Q/viewform
Company Reference:
Company Name: Go Irish Tours
Company Website: https://www.goirishtours.com/
Company Address: Kilroys House, Patrick St, Mullingar, Co. Westmeath, N91 N6CW, Ireland
Job Type: Full-time
Pay: €26,500.00-€45,000.00 per year
Ability to commute/relocate:
- Mullingar, CO. Westmeath: reliably commute or plan to relocate before starting work (preferred)
- Leaving Certificate (preferred)
- Administrative: 1 year (preferred)
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