Israel Job Openings

Nestle Operational Services Worldwide SA

National Boutique Manager Nespresso Israel

Petah Tikva

FULL TIME

September 5, 2024

אנחנו קבוצת נסטלה נספרסו SA, וגאים להיות אחת מיחידות הפעילות הצומחות במהירות הרבה ביותר של נסטלה. הצוות התוסס ובעל האופי היזמי שלנו, הפך את נספרסו לנקודת ההתייחסות בתחום קפסולות הקפה, ולאחד המותגים המהימנים ביותר בעולם. הצמיחה שלנו נובעת ממחויבותנו למחקר ופיתוח, על מנת לסלול דרך ולהיות נקודת ההתייחסות בתחום קפסולות הקפה, בכדי לספק קפה באיכות הגבוהה ביותר, שניתן ליהנות ממנו בבית בנוחות, וכן להתענג עליו מחוץ לבית, במקומות כמו מסעדות, בתי מלון, משרדים, ועסקי קמעונות יוקרה. אנו מבטיחים איכות, בזכות גישה זהירה ומתחשבת באופן שבו אנו בוחרים את המרכיבים שלנו, מייצרים, ומשווקים את מוצרי קפה הפרימיום שלנו. עם משרדים ראשיים בלוזאן, שוויץ, נספרסו נוכחת ביותר מ-60 מדינות, ומעסיקה יותר מ-12,000 עובדים ברחבי העולם. כדי ללמוד עוד, בקרו ב-www.nespresso.com

Nespresso is hiring a National Boutique Manager
to drive business results through the development of the boutique network and implement Nespresso's defined consumer experience strategy.
Responsibilities:

Optimal execution and implementation of Nespresso-defined customer experience strategy.
Encourage purchasing and customer loyalty in boutiques and across all channels while delivering an optimal customer experience.
Support boutique managers in developing regional and multi-channel focus by promoting action plans based on data and insights.
Identify opportunities for improvement in new and existing boutiques by leveraging commercial, customer, and geographic insights.
Drive the organization's business results through strategic, tactical, and operational decisions.
Build and manage the unit's budget, track performance, and initiate improvements and efficiencies in the boutique network.
Promote organizational improvements and efficiencies by collaborating with other departments.
Manage and motivate a team of regional managers—implement infrastructures for recruiting, retaining, and developing human capital.
Lead the boutique network, engaging managers and employees with the company's strategy, goals, and culture.
Set personal performance goals that provide clear direction, guide organizational priorities, and monitor progress toward achieving objectives using the PDP methodology.
Lead by example according to Nespresso Leadership Framework (NLF) behaviors, emphasizing a proactive safety culture.
Partner in building Nespresso culture by promoting and supporting a happy, healthy, and safe work environment that encourages teamwork, ambition, and high professionalism in alignment with ICAN.

Requirements:

Mandatory academic degree.
5-10 years of experience in direct sales of products and services.
At least 4-5 years of professional experience in retail/commercial management.
Experience in leading and managing managers.
Experience managing a unit's budget.
Proven experience in business development/sales promotion.
Proven ability in customer focus, including understanding customer needs, attention to detail, effective communication, personalized approach, quick problem-solving, and continuous improvement.
Very high ability to work with multiple interfaces.
Good proficiency in English is required.

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