Italy Job Openings
Orthofix
Customer Service Representative
Bussolengo
FULL TIME
August 20, 2024
This position is entitled to follow all orders (Domestic and International), workshop material, Forecast and all specific customer request on orders management.
This position must deal with other company departments and international colleagues. Especially in Italy, it deals with Sales Team, Operations, Customer Care and Tender; in the international area it deals with Sales colleagues.
International and domestic travel is required few times in the year.
What will your contribution be?
- Implement and support all administrative procedure (document, invoicing steps) also giving a personal contribution with new ideas.
- Handle Front office conversation with Customer to address requests, complaints, provide appropriate solutions, follow up to resolve any issues their customers experience
- Run effective processes to guarantee a satisfactory Time to Market according to this part of the flow
- Guarantee in his area the full application of Compliance guidelines coming from Corporate as well as 231/2001 Italian law
- Guarantee the respect of accounting consistence according to Finance guidelines
- High School certificate required.
- Experience on the tasks related to customer service relationship.
- Excellent English written and spoken required.
- Excellent German written and spoken required.
- Other languages (French) will be appreciated.
- Good use of all Office set, especially Excel
- Precision
- Accountability
- Problem Solving
- Communication skills
- Friendly, warm, and innovative atmosphere
- Healthy, inspiring, and international and inclusive work environment
- training and development opportunities
- Smart working model (two days per week)
- Competitive reward packages
- Social and company events
- Wellbeing initiatives (welfare)
- Canteen
- Benefits (Pension Fund- Health Insurance)
- This is a full-time job
- The contract is a fixed term contract of 12 months
- Salary package range: 32.000/35.000 euro
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