Job Number 24152549
Job Category Engineering & Facilities
Location Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Casa Brera is currently recruiting a Supervisor Maintenance to join the newest luxury lifestyle hotel in Milan, made of modern and authentic hospitality professionals.
Reporting to the Director of Engineering, the role will be involved in:

• supervising the maintenance team (work schedule, tasks);
• managing preventative maintenance;
• assigning, tracking and following up on status of work assigned to staff and contractors;
• increasing guest and employee satisfaction through effective communications and training.

This is full-time position, 5 days a week with 2 days off. The starting date is as soon as possible.
About us
Part of the Luxury Group of Marriott International, Casa Brera is an unexpected gateway in the heart of Brera set to open its doors in autumn 2024.
Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international sophistication, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.
A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena by Michelin star Chef Andrea Berton. The Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop’s sky bar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.
Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
The impact you’ll make
We believe that the Engineering department is vital for our guests’ satisfaction and much more. You will go beyond the traditional idea of maintenance, and you will embrace the innovation and the new systems that the Engineering department is implementing, this is Engineering 2.0. Programs such as electrical and water waste reduction as well the monitoring of maintenance costs will be your priorities. Ensuring that the Engineering team is always on top of things, motivated and knowledgeable is your daily routine. With you our property will never let our guests and talent down. Ensuring that the Engineering team is always on top of things, motivated and knowledgeable is your daily routine. With you our property will never let our guests and associates down.
Join a newly opened luxury lifestyle hotel
Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!
What you’ll do
Supporting management of Property Operations

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling, and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with employees.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and order or purchase new equipment, supplies, and furnishings.
• Supervises the day-to-day operations of Engineering and related departments.

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures all employees have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.

What you’ll need:

• Previous experience in similar roles within hospitality is an advantage.
• Passion for the luxury lifestyle hospitality industry.
• A warm, people-oriented demeanor and a team-player attitude.
• At least intermediate knowledge of Italian and ideally English.
• A safety-first approach.
• Positive outlook and dependability.

What we offer:

• A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
• Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
• World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside some amazing talent- award winning, experienced hospitality professionals.
• Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.
• Discounts for your friends and family.
• 5euros breakfast when staying at any of our European hotels.
• Performance and Recognition programs.
• Wellness and sustainability initiatives.

Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.