Description

Responsibilities

• Develop or update company complaint and inspection procedures to ensure capture, investigation, and proper documentation
• Plan and oversee inspection and testing of products to verify conformance with specifications and deliverables;
• Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements;
• Manage claims/RMA by customers;
• Define, implement, and integrate Configuration Management policies and procedures considering the rules already implemented into the configuration management database (PLM-WINDCHILL);
• Update when necessary, baseline configuration documents and data elements under configuration control to maintain baseline integrity and support rollback activities;
• Define and control the design baselines of subsystems developed by suppliers;
• Support engineering and manufacturing during assessments.

Requirements

• Bachelor’s degree (or equivalent) in engineering or related field;
• Good knowledge of the English language;
• Excellent analytical, problem-solving, and decision-making skills;
• Knowledge of Quality standards;
• Knowledge of Configuration Management process;
• Knowledge of testing best practices, version-control procedures, and defect management processes;
• Experience with hardware and software builds;
• Experience with PLM SW (Windchill preferred);
• Professional certification, such as Six Sigma, CQE, or CQA (preferred).