Senior Client Partner
Milan, Italy


About us:
Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.
Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together, we strive to push the field of market research toward a better tomorrow.


Introduction:
To complete our Sales team, we are looking for a Senior Client Partner to act as an expert in consultative selling. In this role, you will be responsible for driving bookings growth and achieving the assigned bookings budget (quota) by acquiring, nurturing, and expanding relationships with top-tier clients. You will lead the sales of both technology solutions and full-service consultative research projects, playing a pivotal role in growing our business and delivering value to clients.
Responsibilities:

• Expected to deliver budgeted Personal (and/or sub team) Bookings, and manage personal (and/or sub team) Bookings pipeline and forecast. Will build strategic account plans and think strategically about how to grow the business within assigned accounts.
• Actively contribute to strategic growth initiatives within the local market. Implement strategies that will drive improved client relationships.
• Will be required to lead some of the largest accounts in the local market and may also be required to (co) lead a Global Key Account or Global Development Account.
• Guide internal teams to deliver account success & growth.
• Actively drive new business development. Lead and support big pitches.
• Represent the company at external conferences and client partnering thought leadership events

Required skill set:

• Holds a BS/BA in Marketing, Business or related field or equivalent
• 7+ years experience in research agency or client-side role.
• Experience in the market research industry, selling and/or delivering research solutions to consumer insights & marketing functions
• Consultative selling skills, with enough knowledge of research to appropriately match solutions to business needs
• Experience in negotiating complex deals with senior decision makers
• Strong presence (verbal and written communication), with the ability to run effective sales presentations and technology demos
• Ability to positively influence internal teams through persuasion, negotiation and consensus building
• Experience leading teams and growing bookings
• Significant experience in high quality proposal writing
• Knowledge of & strength in pipeline management and sales forecasting
• Strong commercial acumen and drive
• Able to understand client needs and demands in a research context
• Has excellent interpersonal skills with the ability to develop effective working relationships with both internal partners and clients.
• Is hands-on, proactive and a flexible thinker
• Proficient in English and Italian

Our Values:
Integrity and respect. We treat our colleagues, clients and partners how we want to be treated.
Success in unity. We deliver results by working as a team with common goals.
Smart decisions in action. We implement plans without delay and stay nimble to change on demand.
Make it simple. We simplify complexity, making the complex easy to understand.
Be bold. We welcome big and small ideas that challenge and inspire us to change.
Delight customers. We work tirelessly to exceed expectations, turning satisfaction into delight.
Reward great work. We believe performance is the reason for advancement. Do good work and good things come.


What we offer:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.
We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.


Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we’re focused on moving ourselves – and the world- forward.
With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability.


Join our global team. We welcome big thinking and reward great work.