仕事内容:
Key Responsibilities:
1. Operational Management:

• Oversee daily operations of the F&B outlets and hotel services.
• Ensure all departments operate smoothly, efficiently, and in line with company policies and standards.
• Implement and monitor standard operating procedures (SOPs) to maintain quality and service standards.

2. Staff Development:

• Foster a positive and collaborative work environment.

3. Guest Experience:

• Ensure exceptional guest service by maintaining high standards of customer care and resolving any issues promptly and effectively.
• Monitor guest feedback and implement improvements to enhance guest satisfaction and loyalty.

4. Financial Management:

• Assist in budgeting on F&B and hotel operations.
• Monitor and control expenses, ensuring efficient use of resources.

5. Inventory and Supply Chain:

• Manage inventory levels and ensure timely procurement of supplies and materials.
• Negotiate with suppliers to secure the best terms and prices.
• Implement inventory control systems to minimize waste and reduce costs.

6. Compliance and Safety:

• Ensure compliance with health, safety, and hygiene regulations in all operational areas.
• Conduct regular audits and inspections to maintain compliance with industry standards and regulations.
• Implement and enforce safety protocols to ensure a safe environment for guests and staff.

7. Strategic Planning:

• Assist in the development and execution of strategic plans to improve operational efficiency and guest experience.
• Identify opportunities for innovation and improvement in service delivery and operational processes.
• Stay updated with industry trends and best practices.

アピールポイント:
Benefits:

• Excellent learning opportunity to support high end overseas investors and developers
• Excellent learning opportunity for Japan winter and summer resorts

求める人材:
Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 2 years of experience in operations management within the F&B and luxury hotel sectors.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Exceptional customer service and communication skills.
• Proficiency in using hospitality management software and systems.
• Strong financial acumen and experience with budgeting and financial analysis.
• Knowledge of health, safety, and hygiene regulations.

勤務時間・曜日:
フレックスタイム制、始業及び就業の時刻は労働者の決定に 委ねる 但し、 フレキシブルスタイム (始業) 8 時から 11 時 (終業) 16 時から 22 時 コアタイム 11 時から 16 時 休憩時間 60 分
休暇・休日:
日曜日・国民の祝日・その他会社が定める日 年次有給休暇：法定どおり(6 か月経過後 10 日付与)
勤務地:
東京事務所 北海道、関東地方、関西地方など日本全国、海外出張の可能性あ り。
待遇・福利厚生:
通勤手当 ：あり 通勤手当の支給
出張手当 ：あり
保険料は入社翌月・当月の給与より徴収する。
その他:
Job Type: Full-time
Pay: 3,500,000円 - 5,000,000円 per year
License/Certification:

• JLPT N2 (Preferred)