Kuwait Job Openings
Dar Al Shifa Hospital
IT Director
September 9, 2024
Purpose and Scope of the Job
Under limited supervision of direct reporting authority, manages all planning, operational, technical support, and administrative aspects of the integrated information technology services for hospital, multifaceted operating departments. Oversees and coordinates such activities as programming, network administration, system design, applications development, user support, and computer operations. Act as the primary source of technical advice, guidance, and expertise to the hospital on the application of computer hardware and software, in alignment with vision, mission and values of the hospital.
Main Duties and Responsibilities/Performance Standards
Education: Master’s Degree in Computer Science.
Experience: 7 to 10 years’ experience directly related to the duties and responsibilities specified.
Licensure: Not Applicable
Language: Proficiency in Arabic and English Languages
Computer Proficiency: High proficiency with computer software, programs & Hospital operating systems.
Performance Competencies
Under limited supervision of direct reporting authority, manages all planning, operational, technical support, and administrative aspects of the integrated information technology services for hospital, multifaceted operating departments. Oversees and coordinates such activities as programming, network administration, system design, applications development, user support, and computer operations. Act as the primary source of technical advice, guidance, and expertise to the hospital on the application of computer hardware and software, in alignment with vision, mission and values of the hospital.
Main Duties and Responsibilities/Performance Standards
- Oversees and coordinates the provision of computer hardware/software and network support, to include systems design, implementation, troubleshooting, security and backup design, user access, and administration.
- Acts as a primary point of liaison with hospital departments and staff to determine and interpret information requirements; plan, design, and develop integrated hardware/software solutions.
- Oversees the implementation of software applications as appropriate to meet specific information requirements; and the development of programs and generation of accurate reports.
- Oversees the development, installation and service of the local area network(s) for the hospital; and schedule and coordinate maintenance and repairs.
- Evaluates, procures, and coordinates installation of computer hardware, software, and associated supplies, in accordance with operational requirements and budget restraints.
- Oversees the supervision of IT personnel, which include work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
- Develops and implements systems to maintain records on employees, equipment inventories, and compliance activities.
- Develops annual IT & Computer Services operating budgets and provide fiscal direction to the IT.
- Develops or assists with the development and implementation of policies, procedures, objectives, short-and long-range planning, projects and programs; consistent with those of the hospital to ensure efficient and safe operation of the IT and assist in accomplishment of established goals.
- Represents the hospital at various relevant IT community and/or business meetings; promote existing and new programs and/or policies.
- Establishes realistic and challenging operational goals/ objectives, prioritizes well, projects needs and resources, anticipates problems and implements plans, overall leading to highly performing unit/ department.
- Exercises effective control over subordinates to achieve objectives set; appraises objectively, provides apt feedback, coaches, provides positive reinforcement and recognition appropriately; resolves conflicts.
- Coordinates effectively with other services/ disciplines and in a systematic manner.
- Ensures staffs are trained based on identified training needs and measures outcomes/ objectives met. Pays careful attention to staff potential and facilitates career path.
- Ensures quality and patient safety practices are followed.
- Provides and promotes people centered care.
- Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.
Education: Master’s Degree in Computer Science.
Experience: 7 to 10 years’ experience directly related to the duties and responsibilities specified.
Licensure: Not Applicable
Language: Proficiency in Arabic and English Languages
Computer Proficiency: High proficiency with computer software, programs & Hospital operating systems.
Performance Competencies
- Customer forward.
- Tolerance for ambiguity and patience.
- Good communication skills written, oral, presentation; especially listening.
- Team building—hiring, retaining, developing good people, and nurturing team spirit.
- Employee development and Performance management.
- Problem solving skills (conceptual and analytical).
- Emotional intelligences.
- Personal competence (Self-awareness, self-regulation and Motivation).
- Social Competence (Empathy and social skills).
- Results oriented.
- Efficient and timely decision-making
- Project management and execution delivery.
- Record keeping.
- Knowledge of required organizational practices and accreditation standards relevant to the area of work
- Knowledge of Kuwait culture.
- Grip on technical knowledge/domain.
- Knowledge of systems analysis, system software, and computer hardware.
- Knowledge of computer security and backup systems design and installation.
- Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
- Ability to plan and guide the development, installation, maintenance and repair of computer network systems.
- Knowledge of available computing and/or network hardware and peripheral equipment.
- Ability to evaluate and interpret end user information requirements, and to develop appropriate systems and/or applications solutions.
- Ability to specify and develop computer programs using a range of programming languages.
- Knowledge of budgeting cost estimating, and fiscal management principles and procedures.
- Chief Executive Officer
- All IT staffs
- Hospital Staff
- All other HODs
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