Luxembourg Job Openings
elipsLife AG
Client Relationship Officer - Portuguese Market
FULL TIME
July 30, 2024
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you enjoy working in a truly international and entrepreneurial environment
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you have strong business acumen and are able to think consistently from the customer’s point of view
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you are willing to work in an efficient, committed and agile manner, in the best interests of our company
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collaboration, trust and self-development are key elements for you in your future position.
- Managing an existing client base, by proactively contacting policyholders at least once a year with the final aim to assure that all the client information is recorded according to regulatory standards
- Taking care of customers’ requests (top-ups, surrenders, switches, other changes on existing policies…)
- Working in close collaboration with other departments (Operations, Sales, Legal, Compliance, Solutions)
- Organizing the Distribution Quality Review Board
- Making sure that Distribution activities are completed in compliance with Insurance Distribution Directive and the candidate will also need to become a registered agent within the CAA (Commissariat Aux Assurances).
- Bachelor’s Degree in Business, Law, Finance or Marketing
- Minimum of 2 to 3 years of professional experience in insurance/banking sector. An experience in life insurance would be an asset.
- Excellent communication skills (written and verbal) in Portuguese and English: French: good understanding of business conversation. Any other European language is an asset
- Sales acumen and drive
- Very well organised on the administrative part, you like client contact on a day-to-day basis.
- Hands on, autonomous and able to solve problems
- Accurate, reliable and client-oriented
- Ability to prioritize and to deal with several tasks simultaneously
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A varied work within a multicultural team where you can shape your career
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A company culture characterized by its agility, expert know-how, customer-centricity and collaborative mindset
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After trial period, home working is possible according to our internal rules
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An attractive remuneration package in line with your position and responsibilities, including fringe benefits such as lunch vouchers, pension scheme and additional health insurance
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