Malaysia Job Openings

Transcosmos Malaysia Sdn Bhd

Customer Service - Food Delivery Project

FULL TIME

September 1, 2024

Job Description:
  • Ensure the highest possible quality of customer service for our hungry customers
  • Process order and manage relationship with hundreds of restaurants
  • Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
  • Ensure that processes are followed and bring in new ideas for improvement
  • Constantly work towards improving customer experience
  • Handle customers and vendors requests, as well as external communication with them
  • Technical assistance - vendors on order related issues, technical issues for their devices (phone and printer)
Remuneration Package: RM 2.4k - 2.9k
Working Location: Menara Public Bank 2, Jalan Raja Chulan
Shift: 24/7 rotational shift. 5 days’ work with 2 days off. Off days on rotational basic.
INTAKE: 18/9/2024
Job Types: Full-time, Permanent
Pay: RM2,400.00 - RM2,900.00 per month
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