● Greet guests warmly, provide menu recommendations, and take accurate orders to ensure an enjoyable dining experience.
● Serve food and beverages promptly and efficiently, following standard serving procedures and ensuring proper table settings.
● Responsible for the setup, arrangement, and cleaning of tables and dining areas before, during, and after service.
● Handle guest inquiries and address any concerns or complaints with a professional and positive attitude, escalating issues to the F&B Supervisor or Manager if necessary.
● Collaborate with the kitchen staff to ensure timely delivery of food items and accuracy in order preparation.
● Maintain a thorough knowledge of all food and beverage offerings, including ingredients and preparation methods, to provide detailed information to guests.
● Suggest and up-sell menu items to enhance the dining experience and contribute to revenue generation.
● Handle cash and electronic transactions accurately, process payments, and return change to guests as required.
● Comply with all health and safety regulations, maintaining cleanliness and hygiene standards in all F&B areas.
● Participate in daily briefings to stay informed about special events, menu changes, and any other relevant information.
● Assist in the inventory management of food and beverage supplies, reporting shortages or damages as necessary.
● Support the F&B team during events and functions, ensuring seamless execution and customer satisfaction.
● Adhere to Ormond Group's policies and procedures, including those related to dress code and conduct.
Job Type: Full-time
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:

• Dental insurance
• Health insurance
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Application Question(s):

• Are you a local Malaysian citizen, or do you hold a valid work permit that allows you to legally work in Malaysia?

Experience:

• F&B: 1 year (Required)

Language:

• English/Other languages (Required)