Malaysia Job Openings

NEOSCIENCE SDN BHD

Field Application Scientist

Petaling Jaya

FULL TIME

September 3, 2024

Job description:
  • Responsible for pre-sales and post-sales activities including conducting demonstrations, CMEs, evaluation, training and etc.
  • Assists in documentation of routine activities in compliance with company’s quality management system.
  • Handle troubleshooting calls/ on-site investigation. Might need to work out of office hours.
Personal requirements:
  • A customer-facing personality, including the ability to build positive relationships and engage in scientific discussions with customers.
  • Ability to demonstrate proper etiquette and empathy for each customer interaction.
  • Understand customer experimental needs/ objective(s) and provide company solutions that help to achieve customer scientific goals.
  • Ability to support customer technical problems by phone calls, email, webinar, or in-person.
  • Ability to integrate both internal and field-based resources to find solutions based on customer requests.
  • Ability to prioritize conflicting customer requests based on urgency and business value.
  • Fluent in English, both oral and written. Additional language skills are welcome.
Position requirements:
  • Minimum Bachelor’s in Biomedical Science/ Medical Laboratory Technology or equivalent.
  • 1-3 years in clinical laboratory experience, and/ or minimum 1 year in field-based application support is required. Fresh graduates are encouraged to apply.
  • Familiar with clinical laboratory workflow and diagnostic tests.
  • Basic technical knowledge and understanding of molecular biology, including DNA/ RNA extraction, PCR, q PCR & d PCR would be a plus point.
  • Excellent and effective communication skills with good interpersonal characteristics.
  • Good team player and able to work independently.
  • Able to travel within (domestic) and outside (international) of Malaysia.
Perks & Benefits:
  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Casual dress code
  • Free snacks/ Happy hours
  • Regular team activities
  • Company trips
  • Medical insurance
  • Personal leave
  • Open culture
  • Personal development opportunities
  • Paid training and development
  • Optical/ Dental claim
  • Health screening/ Sport equipment claim
  • 13th month annual wages subsidy
  • Birthday voucher
Job Type: Full-time
Pay: RM2,500.00 - RM4,000.00 per month
Benefits:
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
Schedule:
  • Monday to Friday
Supplemental Pay:
  • 13th month salary
  • Performance bonus
  • Yearly bonus
Education:
  • Bachelor's (Required)
Application Deadline: 09/30/2024
Expected Start Date: 09/30/2024

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