Malaysia Job Openings

Linc Shared Services

Mandarin Speaking Retail Supervisor (Pavilion Bukit Jalil)

Kuala Lumpur

FULL TIME

September 5, 2024

Requirements

Candidate must have at least 2-3 years of experience working in a retail environment, ideally in a managerial role.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.
Strong time management and interpersonal skills
Proactive problem solver
Willingness to travel and work on Public Holiday/weekends as needed
Candidate who interested in Toys and collectibles will be an added advantage.
Candidate must be able to communicate in Mandarin/ English /Bahasa Malaysia due to the working nature
Candidate must be able to travel between Pavilion KL and Pavilion Bukit Jalil

Responsibility

Completes store operational requirements by scheduling and assigning employees.
Maintains store staff in well trained.
Supervise, train and assist employees like Sales Representatives in customer service, store maintenance and product promotions.
Managing the day-to-day activities of the team.
Plan and prepare duty roster for retail staffs and prepare a backup plan. Example, if staff is absent, who will be replacing his/her shift. Such working hours shall be compiled and confirmed by 25th of every month.
Promotes optimum staff performance by coaching, counselling, and disciplining employees.
Report staff issues to the manager (example, MC, leave, staff attitude problem, complaints etc).
Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.
Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.

Job Type: Full-time
Pay: RM2,500.00 - RM4,500.00 per month

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