The Senior Process Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget.
• Assess innovation opportunities.
• Identify new sources of growth, including new value propositions.
• Optimize business and operating models.
• Simplify organizational structures.
• Create industrial-strength franchise processes.
• Collaborate with business and function managers to identify significant opportunities for revenue growth and cost optimization.
• Develop compelling executive presentations that recommend and persuade specific courses of action for decision makers.
• Develop and maintain rigorous project plans and manage tactical project needs, including resource requirements, relationship management, and task management.
• Develop and share best practices and lessons learned across the enterprise.
• Performs other duties and functions as assigned.
• Drive qualitative and quantitative analysis, addressing ambiguity in available data and input.
• Formulate hypotheses and identify actionable insights that challenge the status quo.
• Independently develop stand-alone portions of executive documents.
• Effectively communicate complex concepts to senior executive audiences.
• Build relationships with and influence senior stakeholders on path forward.
• Manage small teams, including productivity and business resources, to achieve results.
• Structure and execute own workstream; anticipate issues and put in place mitigation strategies; see dependencies and connectivity across workstreams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in process engineering.
• Critical thinking and problem solving skills.
• Bias for action; track record of driving parts of large scale transformations and/or implementation of high-impact initiatives.
• Well-versed in a range of problem solving approaches and capable of optimizing techniques to yield the best results.
• Knowledge of the financial service industry and technology organizations.
• Ability to travel a proportion of the time.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Advanced expertise in COP and Offer Management System platforms functionalities, operation and capabilities
Advanced expertise in Tech methodologies related with projects to develop and implement new capabitiles
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Job Family Group:
Business Strategy, Management & Administration-
Job Family:
Business Process Re-Engineering-
Time Type:
Full time-
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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