Working for the U.S. Mission
We offer you the chance to join a unique team where your work contributes to our Mission: maintaining and strengthening the diplomatic ties between the United States and the Netherlands. Not just in the Netherlands, but all over the world, U.S. Mission employees strive to protect and promote U.S. security, prosperity, and democratic values. United in our diversity, our motto reflects our spirit: one team, one mission! Are you ready to join us?
What you do
As the Community Management Coordinator, you are responsible for the Mission’s digital communication through our social media and website. You develop a year-long editorial calendar to promote Mission goals and priorities with online communities in the Netherlands; you are the expert on social media engagement and tie potential audience groups to content that reflects the Mission’s priorities. You facilitate and host online conversations and you are in charge of developing innovative tools and opportunities for online engagement. As our expert on social media outreach and engagement, you guide other Public Affairs colleagues and Mission employees who engage with online communities on this topic.
To be successful in this role, you have strong online communications and analysis skills to identify and exploit opportunities to engage the Dutch public on U.S. priorities. You understand management of digital properties and online communities, including marketing and/or advocacy campaigns. You have comprehensive knowledge of both traditional and online engagement tools and programs used to convey policy in the public sphere and you have knowledge of trends in regional and international communications patterns and how they affect the Dutch communications landscape.
You have strong analytic skills to identify target audiences, understand their sensitivities, and identify the best strategic content, format, and delivery means to influence them in support of U.S. policy objectives. You have excellent customer relations skills, interpersonal cross-cultural communication skills, and are able to engage the full range of Dutch priority audience groups through online engagement. Strong organizational skills are important in this role to manage multiple engagement platforms at the same time and actively engage with the public simultaneously on those platforms.
You are able to manage projects such as marketing, information or advocacy campaigns, including associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content, and you have experience with creating and using photo and video sharing sites, podcasts, video and other digital products.
What we ask (minimal requirements to apply)
· A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job. You must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.
· A bachelor’s degree in communications, business, marketing or local equivalent
· Fluent English and Dutch (speaking/reading/writing)
· You must be available to travel throughout the Netherlands to develop professional contacts and create content and be available, with prior notification, to support activities on evenings and weekends.
NB: this vacancy is advertised with substitution of experience for education. For the substitution, the requirements are:
· A minimum of five years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job. You must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.
· Completion of at least two years of college/university studies (no specific field required).
· Fluent English and Dutch (speaking/reading/writing)
· You must be available to travel throughout the Netherlands to develop professional contacts and create content and be available, with prior notification, to support activities on evenings and weekends.
*** This position has two advertisements: one with the requirements at the full grade and one at the training grade. Review the requirements for vacancies THEHAGUE-2024-011(S)-RA1 and THEHAGUE-2024-011(T)-RA1 and apply for the vacancy announcement that matches your education and experience. HR is not allowed to move applicants between vacancies so make sure that you apply to the announcement for which you meet all qualifications. ***
All applicants under consideration will be required to pass security certification and may be required to obtain a Certificate of Conduct for Natural Persons (VOG) from the Ministry of Safety and Justice of the Netherlands.
What we offer
· Annual salary of € 55,180 – € 77,250
· 8.33 % End of year bonus (13th month)
· 8.2% Holiday bonus
· 3.67% Duty-free days bonus
· U.S. and Dutch public holidays (approximately 18 days per year)
· Minimum 23 days of paid annual leave per year
· One-year contract which will be renewed under the same conditions based on job performance, funding, and security clearance.
· Sick leave, maternity leave, parental leave, and other leave in line with Dutch regulations
· Pension Plan
· Travel allowance
· Bicycle Benefit Plan
· Extensive training opportunities
How to apply
Please submit your application via our Electronic Recruitment Application (ERA): https://erajobs.state.gov/dos-era/nld/vacancysearch/search Vacancies.hms
Please note the ERA vacancy announcement prevails over this announcement where there are differences in the text. You can create an account in just a few simple steps and submit your application.
Next steps
When the vacancy closes, HR will conduct an initial screening of the applications. If you are invited for a language test and interview, we will reach out to you via e-mail.
If you have any questions about the position or working for the U.S Mission to The Netherlands, please reach out to Kimberly Reimer-Voois:
Desk: +31703102235
Cell: +31618355320
E-mail: hrothehague@state.gov
Job Type: Full-time
Pay: €55.180,00 - €77.250,00 per year
Work Location: In person