• Provide first line technical support to our customers;
• Provide software training in the office as well as at client sites.
• Build close working relationships with existing clients;
• Analyze current client systems and issues, identify technical problems, formulate, and demonstrate integrated solutions;
• Document workflows, operating procedures, and technical notes for our customers;
• Potentially be involved in marketing and sales activities of Teledyne CARIS , including attending international conferences and exhibitions;
• Provide expert consultancy, once fully experienced within this role.

• At minimum a Bachelor degree in Hydrography, Geomatics or related disciplines;
• Alternatively proven working experience in the fields of hydrographic surveys;
• Experience in scripting languages (Python preferred);
• Experience with Cloud technologies, AWS, Docker, Kubernetes, is considered an asset;
• Confidence to stand in front of a crowd and provide in-depth training events;
• Fluency in English - a second language would be an asset;
• Willingness to travel internationally (approx. 25-30%);
• Strong social, inter-cultural, communicative, time management and problem solving skills.

• Knowledge of and working experience with hydrographic processing software, especially using the CARIS line of products;
• Experience with and knowledge of bathymetric Li DAR systems;
• Knowledge and working experience with RDBMS packages (Oracle / Postgre SQL);
• Affinity with RESTful API, SQL, JSON.