Job description - Key Responsibilities:

• Recruit, hire, train, and supervise café front of house staff
• Monitor budgets to ensure that the café remains profitable.
• Setting menu prices in alignment with the cafe budget
• Listen to customer preferences and make suggestions for menu items
• Preparing weekly work schedules for staff
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Taking inventory of café supplies and ordering new stock as needed.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Resolving customer complaints regarding food quality and customer service.
• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers.
• Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance.
• Planning menus in conjunction with Chefs
• Take reservations and greet guests

Experience required:
Must have experience as an assistant manager or above in a café or restaurant
A relevant diploma or above in business, management or hospitality management

Skills must include:

• Marketing, training skills, computer and organisational skills.
• Excellent communication, leadership and motivational skills.
• Budgeting skills
• Customer service skills.
• Committed to team, establishment and excellence.
• Positive attitude, outgoing, friendly personality.
• Ability to work competently under pressure.
• Reliable and flexible to change.

Location Gisborne
Positions available 1
Employment is permanent and is for a minimum of 30hrs a week
Rostered work will be between these hours: 5am to 3pm Monday to Friday, 6am to 3pm Saturday and Sunday.
Pay rate $30 to $32 per hour depending on experience
Applicants must be also be able to work public holidays

If you are interested in applying for this role, please send a cover letter and a detailed CV. Please also detail if you are a New Zealand Citizen, resident, NZ visa holder or based offshore.
Deadline for applications is 10/09/2024