New Zealand Job Openings

Foodstuffs SI

Checkout/Online Manager - New World Lincoln

Lincoln

FULL TIME

September 12, 2024

New World Lincoln
Position: Checkout/Online Manager
Location: Lincoln, Canterbury, New Zealand
Application Deadline: 22nd September 2024
About Us: At Lincoln New World we take pride in supporting our local community, fostering a culture of teamwork and providing exceptional customer service for our customers. Our team are passionate about creating a welcoming environment where everyone thrives, from our customers, to our suppliers and our awesome team.
We believe in investing in our people, offering opportunities for growth, development, and provide a supportive work culture. If you’re looking for a dynamic, people focused work environment then come work for us.
Job Overview: We are seeking a Checkout/ Online Manager who not only manages our Checkout/Online operations with precision.
Key Responsibilities:
  • HR Leadership: Develop and implement training programs tailored to enhance skills and productivity. Conduct regular performance reviews, organize departmental meetings, and ensure all staff have up-to-date training plans.
  • Recruitment and Staff Development: Manage the recruitment process for new staff, ensuring a smooth induction and integration into the team. Address any gaps in skills with appropriate training and development plans.
  • Operational Management: Ensure the checkout/ Online area operates smoothly, maintaining high standards of customer service and compliance with all relevant legislation.
  • Financial Oversight: Assist with budgeting, manage stock levels, and ensure all transactions are handled with the highest degree of accuracy and security.
  • Customer Engagement: Handle customer complaints with diplomacy and maintain the highest standards of customer service.
Working Relationships:
  • Reports to: Service and Administration manager
  • Direct Reports: Assistant Checkout/Online Manager, Supervisors and Staff.
  • Liaisons: Customers, Departmental Managers, Sales Reps/Merchandisers, Visitors, Staff
Requirements:
  • Strong background with proven experience in retail management.
  • Excellent organizational and leadership skills.
  • Demonstrated ability to manage and resolve staff issues effectively.
  • Exceptional communication skills, both verbal and written.
Benefits:
  • Competitive salary with performance-based incentives.
  • A supportive work environment where teamwork and professional growth are encouraged.
How to Apply: Please submit your resume and a cover letter outlining your qualifications and experience relevant to the role via our careers page.
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