Nigeria Job Openings

Tirta Ayu Spa Nigeria

Front Desk Receptionist

Lagos

August 30, 2024

Front Desk Receptionist
Tirta Ayu Spa Nigeria
Customer Service & Support
Lagos Full Time
Hospitality & Hotel NGN 75,000 - 150,000
Easy Apply
New
3 days ago
Job Summary
We are looking for a smart and friendly receptionist to join our team.
  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
  • Responsible for greeting clients, answering telephones, and responding to inquiries.
  • Responsible for taking bookings and scheduling appointments.
  • Check-in spa clients for scheduled and walk-in appointments.
  • Answer customers' questions and address complaints.
  • Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
  • Handle cancellation of bookings and effective management of time.
  • At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
  • Also, ensure daily maintenance of the spa's lobby/reception area.
  • Attend to some clerical duties that may be assigned.


Requirements:

  • A minimum of a bachelor's degree.
  • Proven experience in customer service roles or relevant positions.
  • Proficient in English (oral and written).
  • Strong communication and people skills.
  • Emotionally intelligent.
  • Ability to work under pressure with little or no supervision.
  • Knowledge of and familiarity with spa etiquette.
  • Good knowledge of MS Word and Excel.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.


Work days:
6 Days a week.

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