Pakistan Job Openings
IFFCO
Associate Manager - Industrial Sales
September 14, 2024
- Manages daily activities of the operational sales support function
- Reporting including statistics, analysis to support sales department to take a better decision
- Daily Report
- Weekly Report
- Monthly Report
- Charts to analyze data
- Create & Oversees workflow of all business process
- Initiate and track orders
- Assist Finance & Marketing in budget management to ensure we are not over spending
- Assist Marketing Department in developing marketing calendar and promotions according to business needs
- Help in the execution part through incentives or other activities ( internally with sales team or externally with suppliers/BU’s )
- Monitor forecast accuracy and work with Sales Manager to improve it
- Ensure branch availability all the time through tracking tools and coordination with other function
- Manage and lead all assigned/related projects ( IT , Finance , Supply Chain , HR )
- Provide supplier/BU with required data after budget alignment /agreed joint plans
- Achievements tracking vs. target through the daily , weekly or monthly reporting
- Following up on credit limit and ensure customers have the right limit and follow up on collection
- Create action plan when needed for any assigned task
- Responsible for the communication of the food service (internally and externally)
- Managing any pricing changes when needed along with the proper communication internally & externally
- Manage , update and control customer data base
- Work on data cleansing when needed , and customer classification
- Existing call center activities ( customer surveys & Tele Sales )
- Achieve assigned tele sales target
- Ensure all customers queries and problems are resolved properly and quickly
- Provide all customers with an outstanding service level to maintain a good experience
- Stay informed of all new products and services and ensure all team members are properly trained to handle all related questions
- Implementation of Sales Force Automation
- Ensure Timely Circulation of DSR, ECO, FCS, OSA and other reports
- Compilation & Maintenance of Customer Master file
- Conducting Effective Business Review Meetings
-
Development of Customer Creation SOP and Controls
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