Location: Eden tower Office no 17, M2 gulberg 3, Lahore
Company: Travels Hook
Compensation: Apart from basic pay you will also get commission
About Us:
Join our prestigious travel consultancy, based in UK, with a dedicated camp office in Lahore. We specialize in providing top-notch travel solutions, targeting both Pakistani and international clients based in UK. Our services include airline ticketing, and customized Umrah and Hajj packages, and we pride ourselves on delivering exceptional customer experiences.
Key Responsibilities:

• Handle airline ticketing procedures with precision and accuracy.
• Maintain electronic records efficiently, ensuring all data is up-to-date and accessible.
• Engage with customers using a convincing and pleasant communication style.
• Provide excellent customer service by being forthcoming, engaging, and proactive in addressing client needs.
• Work both independently and collaboratively within a team environment.
• Demonstrate honesty, good behavior, and a strong learning attitude.
• Utilize the Sabre ticketing system to manage bookings and optimize ticket sales.
• Assist clients with booking and managing their travel arrangements, including Umrah and Hajj packages.
• Demonstrate a thorough understanding of Umrah and Hajj package intricacies, including travel, boarding, lodging, hotel stays, visits to holy sites, ground transportation, and conflict resolution.
• Proactively follow up on leads to enhance productivity and increase sales of tickets and Umrah/Hajj packages.
• Handle unforeseen problems and complaints and determine eligibility for refunds as per airline policies and rules
• Follow up on leads and actively contribute to increasing the sales of tickets and Umrah and Hajj packages.

Qualifications:

• Proficient in airline ticketing procedures and experienced in using the Sabre ticketing system.
• Strong communication skills, with the ability to persuade and engage customers effectively.
• Organized and detail-oriented, with a knack for maintaining accurate electronic records.
• Familiarity with the unique needs of Pakistani and international clients, particularly those based in UK.
• Knowledge of the full range of services associated with Umrah and Hajj packages, including travel logistics, accommodation, and customer support..

Why Join Us?

• Work with a leading international travel consultancy with a strong presence in UK and Pakistan.
• Engage with a diverse clientele, offering services that cater to both local and international markets.
• Be part of a dynamic and supportive team that values integrity, professionalism, and continuous learning.

If you are passionate about travel, have a strong understanding of the ticketing process, and are eager to contribute to a company that values its employees, we encourage you to apply with confidence.
How to Apply:
Please send your resume and a cover letter outlining your relevant experience to hr@travelshook.co.uk or whats App on 0339 4900084. We look forward to welcoming a new member to our team!
Education:

• Bachelor's (Preferred)

Experience:

• Travel Agency: 1-3 year (Preferred)

Job Type: Full-time
Pay: Rs40,000-60,000per month
Job Type: Full-time
Pay: Rs40,000.00 - Rs60,000.00 per month