Pakistan Job Openings

Grand City Developing Pakistan

FrontDesk Officer

Lahore

FULL TIME

September 2, 2024

The Front Desk Officer is responsible for managing the reception area and serving as the first point of contact for visitors, clients, and guests. This role requires a friendly and professional demeanor, excellent communication skills, and the ability to handle inquiries and requests effectively. The ideal candidate will ensure a welcoming atmosphere and provide administrative support to enhance the overall customer experience.
Key Responsibilities:
  • Visitor and Guest Management:
  • Greet and welcome visitors, clients, and guests in a professional manner.
  • Answer incoming calls, respond to inquiries, and direct calls to appropriate personnel.
  • Maintain a tidy and presentable reception area, ensuring it reflects the company's professional image.
  • Manage visitor sign-in and security procedures, if applicable.
  • Administrative Support:
  • Assist with administrative tasks such as sorting mail, scheduling appointments, and coordinating meetings.
  • Handle travel arrangements and accommodation bookings for staff or guests, as needed.
  • Maintain office supplies inventory and place orders when necessary.
  • Prepare and distribute correspondence, memos, and forms.
  • Customer Service:
  • Provide information and assistance to clients and guests regarding company services, facilities, and policies.
  • Address customer inquiries and resolve issues promptly and professionally.
  • Ensure high levels of customer satisfaction through excellent service delivery.
  • Coordination and Communication:
  • Liaise with other departments to facilitate efficient communication and workflow.
  • Relay messages and information to staff and management promptly.
  • Collaborate with colleagues to handle special requests or projects.
  • Operational Support:
  • Support operational activities, such as event planning, coordination of deliveries, and office maintenance.
  • Assist in ensuring compliance with company policies and procedures.
Qualifications:
  • High school diploma or equivalent; additional certification in Office Management or related field is a plus.
  • Proven experience as a Front Desk Officer, Receptionist, or similar role.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Professional appearance and demeanor.
  • Customer-focused with a positive attitude.
Job Type: Full-time
Pay: From Rs55,000.00 per month
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