Panama Job Openings
Panhandle Getaways LLC
Front Desk Agent - Overnight shift
Panama City Beach
FULL TIME
September 13, 2024
We are looking for an amazing Front Desk Customer Service Agent to serve as the first point of contact for our guests, greeting them with a smile and assisting them with requests. We manage the front desks at several resorts in Panama City Beach, including Calypso, Sterling Breeze, Summerhouse, and Grand Panama. The environment is beautiful and fun with true team spirit.
It is a safe environment where the guests are all on vacation and happy to be there. Ultimately, you will help create a pleasant and memorable stay for our guests.
This position is for the 11:30 pm - 7:30 am, overnight shift schedule. We offer a full benefit package including paid time off, health, dental and vision insurance, plus 401K with company match.
If you have a knack for customer service and work experience in the hotel or vacation rentals industry, we’d like to meet you.
Responsibilities
- Check in and check out guests
- Provide information about available rooms, rates and amenities
- Respond to guest concerns in a timely and professional manner
- Answer phone inquiries and assist with reservations
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Maintain updated records of bookings and payments
- 1 year experience in vacation rental or hotel guest services/front desk
- A terrific customer service attitude
- Excellent communication and organizational skills
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Weekends as needed
- Are you able to work 11:30p-7:30a shift?
- High school or equivalent (Preferred)
- guest service: 1 year (Required)
- Panama City Beach, FL 32413 (Required)
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