YALAMANCHILI provides a professional blend of solutions and services across various areas of business. Our consultancy and implementation services center on transaction processing solutions and development with a focus on middle ware technologies, card solutions (prepaid, debit, credit and commercial) and banking solutions. Our products and services easily blend all aspects of customer delivery channels, hardware management, card issuance and front-line customer service.
FULL JOB DESCRIPTION
We are looking for a highly motivated and experienced Account Manager with a background in Digital banking solutions. The successful candidate will be responsible for managing client relationships, understanding their needs, and providing tailored solutions involving digital banking. This role requires strong communication skills, technical knowledge, and a client-focused approach.
KEY RESPONSIBILITIES

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Develop and execute digital sales strategies to achieve revenue goals
• Develop and maintain strong relationships with clients. Account Manager Should be part of the customer journey from closing the deal to maintaining the quality of relationships and customer satisfaction
• Understand client needs and provide solutions to enhance their digital solutions
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly

Sales and Business Development:

• Identify opportunities to up sell and cross-sell digital solutions to existing clients
• Collaborate with the sales team (sales specialist) to develop proposals and presentations tailored to client needs
• Assist in the acquisition of new clients by showcasing the benefits of digital solutions

· Technical Expertise

• Demonstrate in-depth knowledge in digital banking solutions
• Stay updated on industry trends, new products, and advancements in digital solutions
• Understanding of working with software solutions and different technology teams
• Capable of forming and understanding digital solutions Qualifications

Job Types: Full-time, Permanent