Join Team Alorica
At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!
But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Qualifications
Requirements

• At least 18 years old or above.
• Minimum 1 year experience as a BPO Team Supervisor/Leader
• At least high school/Senior High graduate.
• Willing to work onsite.
• Computer Knowledge
• Excellent Coaching Skills
• Excellent Communication Skills.

Benefits

• Health, dental, and vision coverage/HSA
• Up to 21 days of PTO
• Paid holidays and sick time
• Leadership programs
• Paid training and tuition reimbursement
• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
• Employee assistance program
• Additional voluntary benefits

Job Types: Full-time, Permanent
Pay: Php25,000.00 - Php40,000.00 per month
Benefits:

• Paid training

Schedule:

• 12 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Late shift
• Night shift
• Overtime

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Application Question(s):

• Please what site would you prefer to work?

Which site would you prefer to work at?
Cebu
Davao
Makati
QC Centris
Sta. Mesa
Pasay
Muntinlupa / Alabang
Cubao
Taguig
Lipa
San Nicolas – Laoag
Willingness to travel:

• 100% (Preferred)