Philippines Job Openings

iQor Philippines

Customer Service Representative (Telco Account)

Angeles

FULL TIME

September 1, 2024

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Pay: Php18,000.00 - Php32,000.00 per month
Benefits:
  • Company Christmas gift
  • Employee discount
  • Free parking
  • Gym membership
  • Health insurance
  • Life insurance
  • Paid training
  • Pay raise
Schedule:
  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Holidays
  • Late shift
  • Night shift
  • Overtime
  • Rotational shift
Supplemental Pay:
  • 13th month salary
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
Ability to commute/relocate:
  • Angeles City, Pampanga: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
  • Senior High School (Preferred)
Language:
  • English (Required)
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