Philippines Job Openings

iQor Philippines

Customer Service Representative (Telco Account)

Angeles

FULL TIME

September 1, 2024

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Pay: Php18,000.00 - Php32,000.00 per month
Benefits:

Company Christmas gift
Employee discount
Free parking
Gym membership
Health insurance
Life insurance
Paid training
Pay raise

Schedule:

Afternoon shift
Day shift
Early shift
Evening shift
Holidays
Late shift
Night shift
Overtime
Rotational shift

Supplemental Pay:

13th month salary
Commission pay
Overtime pay
Performance bonus
Quarterly bonus

Ability to commute/relocate:

Angeles City, Pampanga: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

Senior High School (Preferred)

Language:

English (Required)

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