Philippines Job Openings

DTW Philippines OPC

Inside Sales for Tour Operation (Work from Home)

Makati City

FULL TIME

August 30, 2024

About Us
Discover the World is the leader in global travel services and distribution. The top brands in the travel industry trust Discover to perform sales, marketing, business processing, and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery. And a true global network they can rely on. Discover's network has been built over more than 30 years.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their own network, resources or core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies, and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. We never forget this at Discover. While others may promise the world, we deliver it.
Job Description

Sell tour packages, particularly in Asia (Japan, China, Vietnam).
Manage inbound and outbound calls and inquiries from travel agents with professionalism and efficiency.
Assist travel agents throughout the entire tour operation process.
Oversee accounts, handle documentation and payment processing.
Issue and reissue travel documents as needed, ensuring all information are correct and up to date.
Prepare reports.
Log and update Salesforce records to maintain accurate client and transaction information.
Undertake additional tasks and special projects as assigned to support the team and enhance operations.

Job Qualifications

Completed Studies in Tourism or any Business-related courses.
3-5 years of experience in Travel Industry preferably in Tour Operation.
Management-level experience in selling tours.
Train and coach team members, fostering a collaborative and supportive environment.
Has an attention to detail and the ability to multitask in a fast-paced environment.
Strong work ethic and self-motivated.
Develop and manage processes that align with client expectations.
Strong communication skills with an excellent command of written and spoken English.
Proficient in MS Office, Outlook, and CRM tools.
Willingness to work Night Shifts.

Job Type: Full-time
Pay: Php35,000.00 - Php40,000.00 per month
Benefits:

Health insurance
Promotion to permanent employee
Work from home

Schedule:

8 hour shift
Evening shift
Monday to Friday
Night shift

Supplemental Pay:

13th month salary
Overtime pay

Experience:

Airlines: 1 year (Preferred)
Tour Operations: 3 years (Preferred)

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