Philippines Job Openings
Doxa7 Solutions, Inc.
Operations Manager (Client and People Management, Sigma Lean experience)
Manila
FULL TIME
September 22, 2024
The Operations Manager, internally known as Team Lead II will be responsible for overseeing the responsibilities and deliverables of team members, as well as engaging with the clients on their business needs.
WORK SCHEDULE: 8:00 AM – 5:00 PM Pacific Daylight Time (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine Holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS:
- Coordinate and supervise daily/weekly/monthly activities of team members
- Understand the business, priorities, and agenda of clients to manage the day-to-day operations
- Monitor performance metrics and ensure delivery of targets/goals
- Coordinate work activities with the operations manager
- Identify and resolve operational problems using defined processes, expertise, and judgment
- Comply with the reporting requirements of each team handled
- Provide coaching, feedback, and annual performance reviews
- Conduct training needs analysis in collaborating with the operations manager
- Participate in creating training programs and developmental opportunities for direct reports
- Monitor and impose compliance with company policies and procedures
- Facilitate formal corrective action in collaboration with HR
- Comply with the terms and conditions of the employment contract, company policies, and procedures, and all directives (such as but not limited to, change in teams and/or work shifts, policies regarding flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment)
- Bachelor’s degree holder
- Seasoned leader (assistant manager level) with at least 5 years of people management experience
- In-depth knowledge of performance metrics
- In-depth knowledge of project management principles
- Ideally process improvement trained (e.g., Six Sigma, Lean, etc.,)
- Ideally had experience handling technical roles (e.g., IT helpdesk, QA testers, software developers)
- Technical savvy and have the propensity to learn new technology or platform in a short period of time
- Strong organization, oral and written communication skills
- Aptitude in data management, analytics, and reporting preparation
- Uncompromising professional standards and integrity
- Assured allowances
- Leave credits
- Overtime Pay
- Night differential benefits
- Comprehensive health and life insurance upon hiring, covering one free dependent
- Special anniversary incentives
- 13th-month salary bonus
- We provide the necessary equipment!
- Work Schedule: Night Shift
- Full Time
- Permanent WFH set-up
Benefits:
- Company events
- Health insurance
- Life insurance
- Work from home
- Night shift
- 13th month salary
- Anniversary bonus
- Client Management: 5 years (Preferred)
- Sigma Lean: 5 years (Preferred)
- People Management: 5 years (Preferred)
- US Account: 5 years (Preferred)
New Job Alerts
Arch Global Services (Philippines) Inc.
2024-7337_Systems Engineer Level III (Platform Engineering - Common Platform)
Quezon City
FULL TIME
September 23, 2024
View Job DescriptionFirst Reliance Checkers and Surveyors Corporation
Sr. Project Engineer | Bulacan
Bulacan
FULL TIME
September 23, 2024
View Job DescriptionSTEPBeyd Strategic Global Solutions
Sales Engineer - Steam PU - Heating Domain
Manila
FULL TIME
September 23, 2024
View Job DescriptionBSA Solutions Inc.
Mid-Level PHP/Laravel Developer (For Cebu City - Onsite Set-up)
FULL TIME
September 23, 2024
View Job DescriptionMetHealth Philippines
Allied Healthcare Professional | Pure Non-Voice
Iloilo
FULL TIME
September 23, 2024
View Job DescriptionLooking for similar job?
Accenture
Enterprise Network Operations Engineer
Taguig
FULL TIME
August 30, 2024
View Job DescriptionRemote Employee BPO Philippines Inc.
E-commerce Operations Specialist
San Fernando
FULL TIME
August 30, 2024
View Job DescriptionGH Specialist Philippines Incorporated
Operations Team Lead (Japanese Bilinguals) - Up to 150K Salary
Mandaluyong City
FULL TIME
August 30, 2024
View Job DescriptionSee What’s New: Doxa7 Solutions, Inc. Job Opportunities
Doxa7 Solutions, Inc.
Billing Specialist (US Account | WFH)
FULL TIME
September 22, 2024
View Job DescriptionDoxa7 Solutions, Inc.
Lead Generation Specialist (Salesforce and HubSpot experience)
FULL TIME
September 22, 2024
View Job DescriptionDoxa7 Solutions, Inc.
Contracts Manager (Onwards Search Contracts)
FULL TIME
September 22, 2024
View Job DescriptionDoxa7 Solutions, Inc.
Product Coordinator (Admin/VA/CSR Expert) - WFH/US Account
Manila
FULL TIME
September 20, 2024
View Job DescriptionDoxa7 Solutions, Inc.
Product Coordinator (Admin/VA/CSR Expert) - WFH
Manila
FULL TIME
September 20, 2024
View Job DescriptionNew Job Alerts
Arch Global Services (Philippines) Inc.
2024-7337_Systems Engineer Level III (Platform Engineering - Common Platform)
Quezon City
FULL TIME
September 23, 2024
View Job DescriptionFirst Reliance Checkers and Surveyors Corporation
Sr. Project Engineer | Bulacan
Bulacan
FULL TIME
September 23, 2024
View Job DescriptionSTEPBeyd Strategic Global Solutions
Sales Engineer - Steam PU - Heating Domain
Manila
FULL TIME
September 23, 2024
View Job DescriptionBSA Solutions Inc.
Mid-Level PHP/Laravel Developer (For Cebu City - Onsite Set-up)
FULL TIME
September 23, 2024
View Job DescriptionMetHealth Philippines
Allied Healthcare Professional | Pure Non-Voice
Iloilo
FULL TIME
September 23, 2024
View Job Description