Work Engagement: Full-time (Agency Contract for 1 year)
Work arrangement: Fully Remote/Work from Home
Work Hours/Schedule: Eastern US time zone; Evening Shift
What we offer:

• 100% Work from home set-up
• Supplemental Pay, Mandatory Benefits,13th-month salary, HMO
• Mac Book laptop will be provided

Job Summary:
You will be part of the pioneering Client Services team in the Philippines. As a Customer Executive, your primary responsibility is to address customer queries and handle escalations. This account represents a luxury brand, where delivering exceptional customer service is our utmost priority.
Job Requirements:

• At least 5 years of experience in backend or client services roles within the luxury retail brand/industry
• Excellent English communication skills, with a 10/10 fluency in English and a non-neutral American accent or has “twang” when speaking
• Spare laptop suitable for work
• Residing near or within Metro Manila
• Willing to work according to the Eastern US time zone
• Willing to work during Philippine weekends and public holidays

Other Details:

• Must have a stable internet connection at home
• Must be willing to work on weekends or Philippine public holidays

Job Type: Temporary
Contract length: 12 months
Pay: Php60,000.00 per month
Experience:

• International Voice Account BPO: 8 years (Preferred)
• Sales in BPO: 5 years (Preferred)