Philippines Job Openings
Fredley Group of Companies
Team Leader
Quezon City
FULL TIME
September 8, 2024
We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll, Cafe Kitsune, and 11 Bakes.
For more details, please check our website at www.fredleygroup.comand follow us on our Linked In page at https://www.linkedin.com/company/fredley-group-of-companies.
About the Role
Job Title: Team Leader - Barista/Cashier
Reports to: Store Supervisor/AOM
Work Schedule: Shifting Schedule
Work Location: MACAO IMPERIAL TEA - BANAWE, QUEZON CITY
This role requires crafting and serving high-quality beverages and providing excellent customer service.
We are one of the promising companies in the Philippines with different awards & recognitions. We are offering our employees these perks and benefits as follows:
Benefits:
For more details, please check our website at www.fredleygroup.comand follow us on our Linked In page at https://www.linkedin.com/company/fredley-group-of-companies.
About the Role
Job Title: Team Leader - Barista/Cashier
Reports to: Store Supervisor/AOM
Work Schedule: Shifting Schedule
Work Location: MACAO IMPERIAL TEA - BANAWE, QUEZON CITY
This role requires crafting and serving high-quality beverages and providing excellent customer service.
- Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
- Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
- Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
- Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
- Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.
- High school diploma or equivalent.
- Proven experience as a barista or in a similar role.
- Demonstrated ability to lead, communicate and train fellow team members in The Coffee Bean & Tea Leaf standards.
- Experience in retail/specialty store or food establishment preferred.
- Passion for coffee and tea, with a desire to learn about different types of beverages.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle stressful situations calmly.
- Attention to detail for beverage preparation and presentation.
- Basic math skills for handling cash and making change.
- Willingness to follow company recipes and standards.
We are one of the promising companies in the Philippines with different awards & recognitions. We are offering our employees these perks and benefits as follows:
- Government Mandated Benefits
- Motorcycle Loan (Upon regularization)
- Scholarship Program
- and More!
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- 8 hour shift
- Flexitime
- Holidays
- Overtime
- Rotational shift
- Shift system
- 13th month salary
- Overtime pay
- Tips
Benefits:
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- 13th month salary
- Overtime pay
- Tips
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