Poland Job Openings
Volex Poland
PROGRAM MANAGER
Bydgoszcz
August 7, 2024
The Program Manager is responsible for the execution of all aspects of the program to ensure that all activities are carried out in accordance with technical and contractual requirements, schedules, and budgets. The Program Manager is the focal point for the company for communications with the customer (internal/external) and is responsible for ensuring customer requirements are flowed down to all functional departments.
The focal point for customer communication and interface:
The focal point for customer communication and interface:
- Manages communications and relationships between Volex and its customers. Communication and tracking of customer scorecards and surveys.
- Represents the company in contact with the customer and outside parties for all issues concerning the assigned program.
- Provide timely notification to management and customer of program cost, quality or schedule impact.
- Execution of New Product Introduction.
- Provide a coordinated company response to customer requirements (commercial–technical) and inquiries (voice of the customer).
- Presentation of program reviews to Customer.
- Communicate within site resources to assure proper coordination of customer requirements (schedule, recovery plans, reports, etc.). Ensure that the company’s capabilities and business interests support customer requests.
- Manage customer team to ensure efficient and effective goal attainment in support of the Program Management functional metrics, corporate policy, regulatory guidelines and budget parameters.
- Coordinate technical and operational requirements with stakeholders to ensure the voice of the customer has been achieved
- Coordinate the financial controls that support contractual commitments and company goals.
- Champion/lead Kaizen and Lean activities that drive improvement in both operational and administrative areas.
- Oversight of Program Management input into the MRP system to ensure alignment with company goals.
- Presentation of program reviews to Sr. Leadership. Metrics – development and execution
- KPI tracking on a monthly basis
- Day-to-day performance to plan (cost, quality and schedule)
- Planning for Capital Expenditures
- Analyze and review all contracts to verify Terms and Conditions, Work Statements, Funding, Performance Periods, Deliverables, and other customer General Conditions. Coordinate review of terms and conditions with site GM/Commercial Director as necessary.
- Prepare negotiation plan and lead the negotiation team for all customer negotiations.
- Manage and track program compliance with purchase order requirements.
- Prepare assertions and claims to customer in accordance with contract parameters.
- Review program performance to provide ongoing visibility for project cost, margin, and schedule (actual vs. projected).
- Provide input to Finance for individual program cash flow plans.
- Support the Finance Department for invoice submittal and in resolving late payment receipts and customer claims/assertions.
- Responsible for oversight and management of business unit bookings, backlog, past due, receivables and sales forecasts.
- Manage and maintain business unit booking and sales tracking system that supports the company monthly summary reports.
- Coordinate planning and acquisition of follow-on business within the lead time constraints.
- Coordinate with Business Development to identify, strategize and capture new business opportunities.
- Support customer cost reduction and process improvement activities that demonstrate the company’s commitment to continuous improvement. Incorporation of lean methodologies
- Kaizen Events
- Must be fluent in English and Polish
- Must possess the ability to lead without authority, negotiate and manage by influence
- Strong people and time management skills are required
- Excellent verbal and written communication skills are required; must be able to communicate effectively and professionally with customers and across all organizational levels both in English and Polish
- Experience in projects and contracts management
- Detail-oriented, positive friendly customer service are key attributes
- Computer knowledge and skills, i.e. MS Office Suite – Word, Power Point and Excel is required
- Experience with MRP systems is beneficial
- Team-oriented with a continuous improvement outlook
- BA/BS degree required
- Certification in Project Management is preferred
- Previous oversight of program(s) generating $25 million in revenue or greater preferred
- Supervisory experience preferred
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