Qatar Job Openings
Al Rayes Laundry & Dry Cleaning
Counter Clerk
Doha
FULL TIME
September 25, 2024
Responsible for: Marking & Implementing tracking of customer laundry items .
Duties and Responsibilities:
- Ensures all items are sorted, counted and marked correctly.
- Ensures that customer requests are met on time and to the set standards.
- Receives customer laundry and dry cleaning; check the items against the list submitted by the customer.
- Sorts out, segregate and checks items prior to marking.
- Ensures items are ready for delivery at the specified times.
- Responsible for any missing items and mishandled customer articles.
- Inspects and sorts cleaned customer articles according to the bill number. Ensures they are ready for delivery after verifying they are properly cleaned and pressed.
- Keeps work area clean and in an orderly condition.
- Ensures proper operation and care of machinery in the laundry.
- Reports any loss or damage of fixtures and equipment to the Laundry Manager.
- Answers telephone, records Customer calls in the logbook and passes the details to the to customer service.
- Communicate customer feedback and complaints to customer service department for further action.
- Assists and trains other new Counter members in the process of marking.
- Report immediately any customer’s valuables/item found in the pockets of clothes sent to the laundry.
- Carries out any special work assignments.
- To be familiar with and carry out the policies and procedures set by the laundry.
- Assists in implementing emergency procedures when requested.
- Attends meetings.
- Participates in continuous training.
- Shows a positive and attentive attitude towards customers and fellow colleagues at all times.
- Maintains personal hygiene, be well groomed and clean at all times.
- Maintains a harmonious relationship with all customer and staff.
- To be fully conversant with fire and safety procedures to adhere to them.
- May be required to work different shifts and to do overtime whenever required.
- To be punctual, honest and hard working.
- To be fully conversant with the laundry & branches opening hours, facilities special requests.
Job Location : Doha, Qatar.
Available to join immediately.
Must have QID with transferable visa with NOC.
Job Type: Full-time
Only local hiring (Inside Qatar)
Job Type: Full-time
Pay: QAR1,300.00 per month
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