Qatar Job Openings

Marriott International, Inc

Multi-Property Reservations Agent

Doha

September 30, 2024

Job Number 24170934
Job Category Reservations
Location The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY


Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.


Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None



Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
New Job Alerts
Qatar Airways

Standards & Compliance Specialist

Doha

November 19, 2024

View Job Description
Candidzone

Urgent Hiring for Site Supervisor

Doha

FULL TIME

November 19, 2024

View Job Description
Lanco Engineering & Contracting WLL

TESTING ENGINEER-ELECTRICAL

Doha

CONTRACT

November 19, 2024

View Job Description
Excellence Training Center

Sales Advisor

Doha

FULL TIME & CONTRACT

November 19, 2024

View Job Description
Qatar Airways

Partnerships Development Manager

Doha

November 19, 2024

View Job Description
Looking for similar job?
Marriott International, Inc

Multi-Property Government Relations Admin

Doha

FULL TIME

October 25, 2024

View Job Description
Marriott International, Inc

Multi-Property Government Relations Supervisor-Human Resources

Doha

September 5, 2024

View Job Description
Marriott International, Inc

Multi-Property Boiler Technician

Doha

September 15, 2024

View Job Description
Marriott International, Inc

Multi-Property Government Relations Admin

Doha

September 22, 2024

View Job Description
Marriott International, Inc

Multi-Property Sales Manager

Doha

October 21, 2024

View Job Description
Marriott International, Inc

Multi-Property Director of Sales

Doha

October 21, 2024

View Job Description
See What’s New: Marriott International, Inc Job Opportunities
Marriott International, Inc

Front Office Manager

Kuwait City

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Government Relations Officer

Kuwait City

FULL TIME

November 18, 2024

View Job Description
Marriott International, Inc

Multi-Property Laundry Manager

Kuwait City

FULL TIME

November 17, 2024

View Job Description
Marriott International, Inc

Executive Chef, Pre-Opening

Kuwait City

FULL TIME

November 17, 2024

View Job Description
Marriott International, Inc

Operations Admin Assistant

Kuwait City

FULL TIME

November 17, 2024

View Job Description
View More Jobs by Marriott International, Inc
New Job Alerts
Qatar Airways

Standards & Compliance Specialist

Doha

November 19, 2024

View Job Description
Candidzone

Urgent Hiring for Site Supervisor

Doha

FULL TIME

November 19, 2024

View Job Description
Lanco Engineering & Contracting WLL

TESTING ENGINEER-ELECTRICAL

Doha

CONTRACT

November 19, 2024

View Job Description
Excellence Training Center

Sales Advisor

Doha

FULL TIME & CONTRACT

November 19, 2024

View Job Description
Qatar Airways

Partnerships Development Manager

Doha

November 19, 2024

View Job Description