INDIANS ONLY!!!!!!
We are a leading provider of comprehensive business solutions in Qatar, specializing in Company Formation, P.R.O Services, Legal Translation, Certificate Attestation, Document Clearance, Worldwide Visa Assistance, and more. Our mission is to offer secure, confidential, and high-quality services at competitive prices, ensuring customer satisfaction through professionalism and excellence.
**Job Summary:**
We are seeking a highly motivated and experienced Sales and Operations Manager to lead our sales team and oversee the operations of our service offerings. The ideal candidate will be a strategic thinker with a proven track record in business solutions, adept at managing client relationships, optimizing operational processes, and driving business growth.
**Key Responsibilities:**
1. **Sales Management:**
- Develop and implement sales strategies to achieve revenue targets and expand market presence.
- Identify and pursue new business opportunities and partnerships.
- Build and maintain strong relationships with clients and key stakeholders.
- Oversee and guide the sales team to ensure high performance and motivation.
- Conduct market research to identify trends, competitive landscape, and client needs.
2. **Operations Management:**
- Oversee daily operations related to Company Formation, P.R.O Services, Legal Translation, Certificate Attestation, Document Clearance, and Worldwide Visa Assistance.
- Ensure efficient and effective processing of documents and services, adhering to high standards of quality and confidentiality.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Develop and implement policies and procedures to enhance operational efficiency and customer satisfaction.
3. **Client Service:**
- Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring their needs are met.
- Manage client expectations and ensure timely delivery of services.
- Implement feedback mechanisms to continuously improve service quality and client satisfaction.
4. **Team Leadership:**
- Lead, mentor, and develop a high-performing team of sales and operations staff.
- Conduct regular performance reviews and provide training and development opportunities.
- Foster a collaborative and positive work environment.
5. **Reporting and Analysis:**
- Prepare and present regular reports on sales performance, operational metrics, and business development activities.
- Utilize data-driven insights to make informed decisions and drive strategic initiatives.
**Qualifications:**
- Bachelor's degree in Business Administration, Management, or a related field. An MBA or relevant advanced degree is a plus.
- Proven experience in a sales and operations management role, preferably within the business solutions sector.
- Strong understanding of Company Formation, P.R.O Services, Legal Translation, Certificate Attestation, Document Clearance, and Worldwide Visa Assistance.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to develop and implement successful sales strategies and operational processes.
- Proficiency in using CRM software and other business management tools.
- Strong analytical and problem-solving skills.
- Fluent in English; proficiency in Arabic is highly desirable.
**Benefits:**
- Competitive salary and performance-based incentives.
- Health and wellness benefits.
- Opportunities for professional development and career growth.
- Dynamic and supportive work environment.
We look forward to welcoming a dedicated professional to our team who is committed to delivering exceptional business solutions and driving our company's success in Qatar.
Job Type: Full-time
Application Question(s):

• Are you available for immediate joining?
• What is your expected salary?
• How many years of service based industry experience do you have?

Language:

• Malayalam (Required)