• Provide daily support to Manager Flight Operations Business Support (MFOBS) in delivering activities and initiatives efficiently and in a timely manner.
• Act as liaison with functional teams (HR, Finance, Recruitment, etc) to ensure progression of initiatives, requests and resolution of issues to timely satisfaction.
• Support the MFOBS in the budgeting cycle and monthly Finance reviews.
• Develop and maintain the Flight Operations Business Support Sharepoint site ensuring it is a fit-for-purpose hub for all team activities.
• Liaise with stakeholders to ensure the Flight Operations Article 30 Data Privacy Register is maintained in line with Qatar Airways policies and procedures.
• Work with SMEs to create and maintain Business Support dashboards for recruitment and headcount reporting, and other dashboards as required.
• Delivering monthly resource planning cycle (rostering) for operational teams ensuring adherence to Qatar Airways policy and procedures.
• Draft memos and other relevant documents as required to support Flight Operations management team.
• Support MFOBS in drafting and maintaining processes and procedures for the department manual.

• Relevant College or University qualification with a minimum of 5 years job-related experience.
• Excellent Sharepoint development, MS Teams and Excel.
• Significant experience drafting documents and communications of all types for senior leadership.
• Project management experience using online tools to plan and work to deadlines (MS Project and/or Planner).
• Experience creating and maintaining document registers and repositories to track document retention in an organised manner for future audit or other purposes.
• Experience in creating and managing rosters for operational teams.
• Understand Qatar Airways enterprise risk framework and methodologies.
• The ability to manage time sensitive tasks in challenging situations and be able to focus on detail.
• Highly developed planning, analytical and problem-solving skills.
• High level of interpersonal skills with ability to motivate and promote positive team working environment.