Romania Job Openings

Ericsson

1st Level Support Engineer

Bucharest

September 16, 2024

Grow with us

About this opportunity

As a MS Automated Operations Engineer, you will be able to combine deep network knowledge with analytical, customer-service, and organizational leadership to make sure our networks are running as smoothly as possible.
This opportunity suits you if you are a final year student or fresh graduate, with a passion for technology (not necessarily technical studies required) and excellent language skills – English. You will receive a 6 month offer, and you will work in a hybrid mode, both from the office and from your home.

You’ll get the opportunity to:

Learn to effectively monitor 24/7 a live mobile network correctly reacting to any potential issues that might affect the service or interrupt essential service (like emergency call), working in shifts in the Network Operations Center area
Learn to coordinate, support, manage, and execute 1st Level proactive and reactive maintenance activities, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
Open customer trouble tickets and receive orders request in various types of applications
Initiate functional issues of incidents, trend analysis of end-user performance and faults to early identify customer incidents or problems
Actively participate in the development of new solutions to implement customer requirements

Key skills:

Bachelor’s degree in engineering (IT, Telecom) – including recent graduate
Understanding of telecommunication networks and network elements or passion about technology and 5G
English proficiency ( minimum B2)
Analytical technical thinking
Ability to react quickly, communicate openly
Perseverance, curiosity, ambition and problem-solving skills
Availability to develop others and collaborate
Availability to work in shifts (day and night)

Join our Team

Perks:
We understand that your happiness and success go hand in hand. That's why we have a wide array of employee benefits and perks that not only cater to your needs but extend their warmth to your family. We are a workplace that embraces the value of work-life balance, where your personal life is revered and respected. Our innovative work environment is designed to be hybrid, family-friendly, and flexible, ensuring you have the freedom to thrive in both your professional and personal spheres.

Here are some of our benefits:

25 + vacation days and additional 2 days off per year for personal time;
Flexy time and hybrid ways of working, with additional support for home office from the company;
Medical subscription for you and your close family;
Life and accidents insurance coverage;
Flexible benefits monthly budget and 1000+ offers to choose from (gym, meal vouchers, travel, pension, retailers vouchers, personal development classes, gifts and many others);
Short and long term variable pay plans available company wide;
Other programs:

o rewards and recognition program to appreciate and be inspired by others;
o refer a friend and choose to work with those close to you;
o internal communities of CSR Volunteers and sports teams;

Learning platforms and programs to develop your skills, as well as curated external content from various libraries.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Li-post

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.
Primary country and city: Romania (RO) || Bucharest
Req ID: 754488

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