Job Description
As a Front Desk Officer, you are the first point of contact for visitors and clients, responsible for providing a welcoming atmosphere and efficient service. Your duties typically include managing phone calls, handling inquiries, scheduling appointments, and ensuring the reception area maintains a professional appearance. Strong interpersonal skills and organizational abilities are key to excelling in this role, as you play a crucial part in creating a positive impression and facilitating smooth operations within the organization.

About us
Rinf.tech is a technology consulting and software services company. Founded in 2006 in Romania, we have grown into a global organization with 600+ engineers and 8 Delivery Centers in Europe and North America (Romania, Bulgaria, Ukraine, Turkiye, and Mexico).
We offer custom software solutions and support for our worldwide partners through three main Business Units: Business Applications, R&D Embedded, Robotics, and Automotive.
At Rinf.tech, you’ll come across friendly people and a genuine way of thinking. RINFers are eager to learn from each other, explore and reinvent the world of technology.

What you’ll do

• Maintain contact with employees and respond to their requests, providing administrative support when needed
• Take all telephone calls and direct them according to the caller's request, finding out the caller's identity which must be communicated
• Keep a record of all telephone and fax numbers and addresses brought to his/her attention in various ways
• Perform protocol activities
• Determine the needs of the company's staff and orders the necessary supplies (papers, protocol)
• Maintain confidentiality of all information related to the organization
• Ensure and is responsible for the proper reception and dispatch of all faxes, letters and parcels
• Stay in contact with the company's suppliers, communicate monthly to finance the office management costs

What you offer us

• Proven experience as front desk representative, agent or relevant position
• Good knowledge of English language
• Openness to work in 2 shifts of 6 hours
• Familiarity with office environment
• Excellent knowledge of MS Office
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Customer service orientation

What we offer you

• Flexible working environment
• Learning budget and platforms
• Wide variety of projects you could be part of
• Medical subscription
• HR representative to guide you in your professional career development
• Flexible benefits platform
• Bookster

Our recruitment process

• HR Discussion
• 2nd interview
• Offer

Meet us!
If you are still unsure, we are inviting you to come by anytime for a tour of our office without any commitment.

• All applications are strictly confidential. We will not disclose any private information without having your approval.