Principal Technology Manager

Position Overview

About DB Global Technology
DB Global Technology (DBGT), also known as Bucharest Excellence Center (BEX) is a subsidiary of Deutsche Bank’s AG established in Bucharest, Romania, as a dedicated application development and software engineering center for leading-edge technology solutions that power the future of global capital markets.

About the team
The Access Lifecycle Solutions Team, within the area of Identity & Access Management (IAM) is responsible for providing, maintaining and operating centralized Identity & Access Management platforms and solutions. These provide the necessary roles and permissions to application users and ensure the recertification of said roles and permissions, in a standardized and compliant process, manually or automatically.

Position Description
The Principal Technology Manager will manage the overall Identity & Access Recertification Services. The role includes responsibilities such as Vendor Engagement, Migration Lead, Production Incident handling, Audit Findings management and response, also tackling Compliance Requirements.

Main Responsibilities

Vendor management:

• Manage the contract with vendor: Review Run-the-Bank contracts for both operations and engineering teams; should suggest changes in order to adapt with new business and compliance requirements; drive the negotiation with vendors and the Procurement Team up to to final agreement.

• Service Relationship Owner: perform Vendor Risk Management and Vendor Assessment to ensure compliance; review Vendor performance per agreed SLA/KPIs and further agreements in the contract; invoicing.

Migration Lead of legacy recertification applications to Cloud

• Responsible for the technical part of the migration (non-functional requirement, interfaces, design)

• Support the migration team in tackling the technical issues and by engaging with various stakeholders

• Ensure the overall migration plan milestones, reporting transparently to the management.

Production Performance and Incident management

• Govern the vendor teams which are responsible for Level 2 support and continuously improve the operations service management process, ensuring best-in-class production support services.

• Govern vendor teams that are responsible for Level 3 support and continuously improve issue management, problem-fixing cycles and processes for systems stabilization.

• Engage with multiple technical and non-technical stakeholders within and outside the bank to resolve any issues or dependencies.

• Report critical incidents to management. Collaborate with vendor for the appropriate resolution plan.

Audit coordination

• Respond to and track internal and external audit requests

Compliant requirement management

• Support ITAO (Application Owner) to optimize the compliance processes.

• Understand the technical compliance requirements (technical solution vulnerabilities, security threats, etc). Understanding criticality and delivering plans for remediation.

Required Skills

• Completed degree in IT or a comparable qualification.
• Knowledge of ITIL processes
• Excellent communication skills (English at a professional level, German is a plus)
• Analytical thinking and problem-solving skills
• Ability to work under pressure, reliability, flexibility.
• Leadership/Team management skills.
• Customer-oriented
• Experience working in Production Services and managing technology stacks of large/complex IT systems.
• Experience in managing vendor teams, including experience working at contract negotiation stages.
• Experience working in Cloud-native environments and understanding the related compliance requirements.
• Knowledge of Access Lifecycle Systems/Frameworks (request & approval flows, provisioning, recertification, admissions/exits) is desired.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.