Romania Job Openings
Société Générale
Team Lead OPM with French- H/F/X
FULL TIME & CONTRACT
August 28, 2024
Responsibilities
Our IT Filiere has over 800 IT professionals, delivering services on four perimeters: Retail Banking, Security and Infrastructure, Internal Support Applications and Investment Banking. And our team is ready to expand and find new awesome colleagues to embark on this journey.
We want to provide you a meaningful career where you feel authentic and love your job. Day after day. Your tasks will be diverse but will have one thing in common: they will be useful to the community – on local levels and even global scales. Join us in shaping the world of tomorrow. The Future is You!
Specifically, you will be required to:
Data Analysis & Insights
- Gather, analyse and interpret data related to production management process, including production throughput, error rates and resource utilization
- Identify trend patterns, root causes or bottlenecks within production workflows.
- Effective analysis of production management data, to drive improvements & stability on SLA, TAT metrics.
- Develop and maintain performance & skill metrics, dashboards to track key performance indicators (KPI’s) related to production management.
- Generate periodical reports and present to stakeholders and senior management.
- Conduct post implementation reviews to evaluate the effectiveness of process improvement and measure impact on operational efficiency.
- Collaborate with cross-functional teams to map, document current production process & workflows.
- Streamline and actively participate in daily regional shift hand overs and collaborate with cross – cultural teams.
- Work closely with business managers, operational teams, technology teams, and regional stakeholders to understand business requirements and operational challenges.
- Demonstrate & facilitate workshops within & cross regional teams & driven consensus on improvement initiatives.
- Build strong relationship with regional stakeholders to foster a collaborative & supportive environment for driving operational excellence within Group operations.
- Ability to adapt to flexible working hours during product launches and production issues.
Profile required
- Bachelor’s degree in business administration, Finance, Information Technology or a related field
- Proven experience as a Team lead, Business Analyst or similar role within a back-office service industry (ideally Banking / Financial Services), with a focus on production management
- Analytical mind set with abilities to solve complex problems and identify opportunities for optimization.
- Strong understanding of IT infrastructure Operations
- Experience with production management tools, incident management process, and framework is highly desirable.
- Proven ability to work in a fast – paced, dynamic environment and manage multiple priorities simultaneously.
Why join us
Plus, you will enjoy all our benefits:
- competitive compensation & remuneration, including annual performance bonus;
- preventive healthcare plan, and group health & life insurance;
- wide range of flexible benefits within a monthly budget;
- office perks, wellbeing and mental health programs;
- various social benefits and bonuses for personal or family events;
- 9-to-5 workday & flexible working environment (Hybrid);
- additional paid and unpaid time off, including Sabbatical leave;
- learning and growth opportunities based on individual development and career plans;
- unlimited access to various e Learning resources.
Business insight
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organization, or any other characteristic that could be subject to discrimination.
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