Training Manager
Make a difference every day

Serco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £230mn in 2023. Its portfolio includes managing assets, data and people across five core sectors; Transportation, Citizen Services, Space, Defence and Advisory with Purpose (Aw P).

Serco operates in four major geographies: UK & Europe, Americas, Middle East, and Asia Pacific.

Your Opportunity
Following the increase of exciting new Fire & Rescue (FRS) projects in the Kingdom of Saudi Arabia, we are excited to connect with Fire Chiefs, Deputy Fire Chiefs, Watch Managers and Station Managers who have experience in delivering to their fellow FRS colleagues and would be interested in a move to the region (KSA or UAE).

Key Accountabilities (Key elements of the job)
Assist the Fire Chief in directing, leading and managing the RFFS at the airport and its associated personnel.
Ensure that all RFFS Key Performance Indicators (KPI’s) meet all operational requirements for the Airport Category.
Required to be fully conversant with airport requirement documents and policies, able to demonstrate comprehensive underpinning knowledge and understanding of local/international RFFS standards and regulations (GACA/NFPA/ICAO).
Manage the design, development and delivery of technical instruction/procedures and training material for the learning and development of fire service personnel, in line with an agreed competency framework aligned to regulatory requirements that include ICAO Annex 14 Volume 1/Doc 9137, GACA, CAA and standards, such as CAP 699/NFPA.
Manage/Conduct audit, inspection and assessment processes so the Maintenance of Competence scheme is maintained and remains fully compliant with regulatory requirements.
Manage development of the supporting framework for personal development and career progression of fire service personnel and provides technical guidance as required

Specific Requirements (What we are looking for in our candidates)
University Degree in a fire/rescue related subject or equivalent certifications
Have held a position as an Airport Fire Chief, Deputy Fire Chief or Station Manager at an International Airport
Fluent in English Communication in both Oral and Written
Hold a valid light and heavy vehicle operator license in country of origin
Necessary leadership and managerial skills to manage a large organization.
Ability to operate effectively in high-stress situations and be able to meet the requirements of the current aviation medical standards.
A thorough knowledge of ICAO and Airport Emergency Planning regulations is required along with experience of strategic planning and project management.
Institute of Fire Engineers (IFE) Minimum of Member Level (MIFire E) or National Equivalent
Graduate of the City & Guilds Institute of Leadership and Management or National equivalent
E1 Internal Verifier Qualification or Equivalent Auditor Qualification
Emergency & Crisis Management – Planning or Industry Equivalent
Formal Fire Investigation Qualification
NEBOSH / IOSH – Managing Safely or Equivalent
Current Qualification at Aviation RFFS Supervisor Level or National Equivalent - Bonus
A Formal Adult Teaching / Instructor Qualification, PTLLS (Minimum Level 3 Award )

What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.