Job Code

Basic Function

Scope

• Responsible for the coordination of quality assurance and quality improvement activities within assigned RAC facilities and for the implementation of quality improvement functions in Johns Hopkings Aramco Healthcare (JHAH) in Dhahran and in all areas kingdom wide.
• Broad areas of responsibility are related to the administrative and clinical aspects of planning, organizing, directing, controlling, coordinating and evaluating urgent pre-hospital care at RACs located in Saudi Aramco industrial sites to ensure provision of quality health care within established standards.
• The incumbent works independently with administrative supervision from Division Head, Quality Assurance Specialist and Senior Specialist which is usually confined to consultation on broad objectives, policies and complex intradepartmental collaborative issues.
• Forecasting operational and patient care needs, developing strategies, and evaluation of patient care systems, monitoring and evaluation of quality improvement activities, interpreting and implementation of JHAH policies, RACs policies/guidelines, and Contract conditions.
• May be required to work outside regular hours as need arises (i.e., travel to remote sites).

Principal Contacts

• Routine contact with Senior Quality Assurance Analyst, Quality Assurance Specialist and Division Head.
• Daily contact with Contractor medical and nursing staff
• Frequent contact with interdepartmental communication with JHAH staff (i.e., Clinical Engineers, Epidemiology, Preventative Medicine, Occupational Health, Laboratory and Radiology departments).

• Daily external contacts include ongoing contact with other Saudi Aramco Organizations (i.e. Gas and Oil Operations Managers, foreman & supervisors, Security, Aviation, IT, Fire Services, Loss Prevention, Government Affairs, MOH and other outside healthcare agencies)
• Ongoing with JHAH managers

• With other health care specialists in the quality assurance field within and outside the Kingdom of Saudi Arabia to exchange information and keep current with trends, procedures and techniques.

Principal Duties

Education

Experience

• Minimum 5 years’ experience in quality improvement, quality assurance, process improvement, or related area of practice.
• Demonstrated knowledge of quality assurance, utilization review, risk management and process improvement.

Certifications/Other requirements as applicable

• Certified Professional in Healthcare Quality (CPHQ) or equivalent certification from other Health Institute is preferred.
• Excellent written and verbal communication skills.
• Willingness to continually embrace personal and professional development.
• Excellent command English language.